Front Office Assistant

2 days ago

Bagbazar Kolkata West Bengal, India Bharat Trade Finance Pvt. Ltd. Full time

**Job Title: Front Desk Receptionist**

**Location**: 24, Madanmohan Tala St, 5th Floor, Sovabazar

**Department**: Administration

**Reports To**: Office Manager

**Job Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- **Guest Reception and Assistance**:

- Greet and welcome visitors with a warm and professional demeanor.
- Direct visitors to the appropriate person or department and provide necessary information.
- Maintain a tidy and presentable reception area.
- **Telephone and Communication**:

- Answer, screen, and forward incoming phone calls in a polite and efficient manner.
- Handle inquiries and provide accurate information about the company and its services.
- Take and relay messages promptly.
- **Administrative Support**:

- Assist with administrative tasks, including filing, data entry, and handling correspondence.
- Schedule and manage appointments, meetings, and conference room bookings.
- Receive, sort, and distribute mail and packages.
- **Sample Management**:

- Maintain and organize samples of paper sheet.
- Ensure samples are properly labeled and displayed for easy access by staff and visitors.
- Coordinate the distribution of samples to clients and visitors as needed.
- **Security and Access Control**:

- Monitor access to the building and ensure visitor log-in procedures are followed.
- Issue visitor badges and ensure compliance with security protocols.
- **Customer Service**:

- Address and resolve visitor and client concerns or direct them to the appropriate personnel.
- Provide general support to ensure a positive experience for all visitors and staff.
- **Office Coordination**:

- Assist with ordering and maintaining office supplies and inventory.
- Coordinate with cleaning and maintenance staff to ensure the office environment is well-maintained.

**Qualifications**:

- High school diploma or equivalent; additional certification in office management is a plus.
- Proven experience as a receptionist, front desk representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Friendly and customer-focused attitude.

**Key Competencies**:

- Communication Skills
- Customer Service Orientation
- Organizational Skills
- Multitasking and Time Management
- Attention to Detail
- Problem-Solving Skills
- Professionalism

**Benefits**:

- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement savings plan
- Professional development opportunities
- Friendly and supportive work environment

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Current CTC?
- Expected CTC?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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