Retail Sales Assistant

3 days ago

Rajkot Gujarat, India playkins inovation LLP Full time

**Sales & Customer Service**

**Job Purpose**:
To provide excellent customer service, maintain attractive product displays, and achieve sales targets by promoting and selling toys and related products in the showroom.

**Key Responsibilities**:

- **Customer Service**:

- Greet customers warmly and assist them in selecting suitable toys.
- Provide detailed product information, including age suitability, features, and safety aspects.
- Handle customer queries, complaints, and returns professionally.
- **Sales & Targets**:

- Promote special offers and new arrivals to increase sales.
- Achieve individual and showroom sales targets set by management.
- Upsell and cross-sell related products to maximize revenue.
- **Showroom Maintenance**:

- Maintain cleanliness and proper arrangement of display shelves.
- Ensure all toys are properly tagged, priced, and stocked.
- Assist in regular stock counting and inventory management.
- **Billing & Cash Handling**:

- Operate the billing system (POS machine) accurately.
- Handle cash and card transactions responsibly.
- Maintain billing area cleanliness and ensure smooth checkout experience.
- **Product Knowledge**:

- Stay updated about new products, brands, and promotions.
- Understand toy safety standards and explain them to customers.
- **Teamwork & Discipline**:

- Coordinate with team members for daily sales activities.
- Follow company dress code, grooming, and behavior policies.
- Attend staff meetings and participate in training sessions.

**Qualification & Skills**:

- **Education**: Minimum 12th pass (Graduate preferred).
- **Experience**: 0-2 years in retail sales (toy, gift, or kids’ product showroom preferred).
- **Skills Required**:

- Good communication and polite customer interaction.
- Basic computer and billing knowledge.
- Cheerful, energetic, and child-friendly attitude.

**Work Schedule**:

- Full-time (Store timing-based; weekend and holiday work required).

**Salary Range**:

- Based on experience and performance (Fixed + Incentive).

Pay: ₹10,000.00 - ₹13,500.00 per month

**Benefits**:

- Flexible schedule

Work Location: In person

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