Front Office Receptionist

3 days ago

Basavanagudi Bengaluru Karnataka, India EIMR Business School Full time

**About EIMR Business School**:
EIMR is a premier business school dedicated to nurturing the next generation of entrepreneurs. Our programs are designed to empower individuals at every stage of their entrepreneurial journey, whether they are dreamers, doers, or achievers.

At EIMR, we offer BBA, BCA, and B.Com degrees with a strong focus on entrepreneurship.

**Key Responsibilities**:

- Greet and welcome visitors, students, faculty, and staff in a friendly and professional manner, ensuring they feel welcomed and valued.
- Direct visitors to the appropriate department, office, or individual.
- Answer incoming calls, screen calls, and route them to the correct staff members.
- Handle inquiries related to admissions, courses, and general school information, providing accurate and clear responses and keep the admission team head informed

**Administrative Support**:

- Manage the front desk area, keeping it organized, professional, and welcoming at all times.
- Schedule and coordinate meetings, appointments, and room bookings for faculty and staff.
- Handle incoming and outgoing mail, packages, and deliveries efficiently.
- Provide general administrative support, including document handling, filing, and assisting with day-to-day office tasks.
- Compiling monthly attendance from the biometric system

**Student Services**:

- Assist students with general inquiries, document submissions, and guide them through various administrative processes.
- Provide information about course offerings, admissions, and school events to ensure students are well-informed.

**Data Entry's Record Keeping**:

- Maintain accurate student and visitor logs, ensuring all records are updated and organized.
- Update school calendars, schedules, and relevant databases as needed.
- Office Equipment's Supplies:

- Ensure the front office is well-stocked with office supplies and manage the procurement process when necessary.
- Operate office equipment (e.g., photocopiers, printers, fax machines) to maintain smooth office operations.

**Collaboration and Teamwork**:

- Work closely with administrative teams to streamline processes and improve the efficiency of front desk operations.
- Foster a collaborative environment by assisting colleagues across departments when needed.

**Key Skills and Qualifications**:
**Education**:

- Minimum of a 10 + 2 / Diploma / Undergraduate Degree.

**Experience**:

- Previous experience in front desk, receptionist, or customer service roles preferred.
- Experience in a higher education environment is an advantage, though not mandatory.

**Skills**:

- Exceptional communication and interpersonal skills to interact effectively with students, parents, staff, and visitors.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Ability to manage multiple tasks and work under pressure in a fast-paced environment.
- Strong organizational skills with attention to detail.
- Ability to maintain confidentiality and handle sensitive information discreetly.
- Fluency in English, Kannada, & Hindi; proficiency in additional languages a plus.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

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