Client Servicing Executive

2 days ago

Noida Uttar Pradesh, India Tech2Globe Web Solutions LLP Full time

Hello Jobseekers,

We are hiring for a **Client Relationship Executive**, you will be responsible for building and maintaining positive relationships with our clients. Your primary focus will be on understanding client needs, addressing inquiries, and ensuring client satisfaction. You will act as the main point of contact for clients, providing support, resolving issues, and fostering long-term partnerships.

**Experience : 2+ yr**
**Location : Noida Sector 62**
**Salary : 35k Per month ( As per co. norms)**

**Responsibilities**:

- **Establish and nurture relationships with clients through regular communication and interaction.**:

- Understand client needs and requirements to provide tailored solutions and services.
- Act as the primary point of contact for client inquiries, concerns, and escalations.
- Coordinate with internal teams to ensure timely and effective resolution of client issues.
- **Provide product demonstrations, presentations, and training sessions to clients as needed.**:

- **Identify opportunities for upselling or cross-selling additional products or services to clients.**:

- Maintain accurate records of client interactions and transactions in the CRM system.
- Monitor client satisfaction levels and proactively address any issues or concerns.
- Stay updated on industry trends, market conditions, and competitor activities.
- Collaborate with sales and marketing teams to develop strategies for client retention and expansion.

**Qualifications**:

- Bachelor's degree in Business Administration, Marketing, or related field.
- Proven experience in client relationship management or a similar role.
- **Excellent communication and interpersonal skills.**:

- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in CRM software and Microsoft Office Suite.
- Customer-centric mindset with a focus on delivering exceptional service.
- Ability to work independently and as part of a team.

**Job Types**: Full-time, Permanent

Pay: ₹9,413.53 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- CRM software: 3 years (preferred)
- Client Relationship: 3 years (preferred)

**Language**:

- English (preferred)

**Location**:

- Noida, Uttar Pradesh (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

**Speak with the employer**

+91 9899552466

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