Client Service Executive

6 hours ago

Noida Uttar Pradesh, India CreativeMUD Business Pvt Ltd Full time

**Role Overview**:
**Key Responsibilities**:

- Serve as the main point of contact between the company and assigned clients.
- Understand client needs and objectives; ensure timely and accurate delivery of services.
- Coordinate with internal departments (design, content, strategy, operations) to execute client projects effectively.
- Maintain strong, long-term client relationships through regular communication, performance reviews, and proactive support.
- Prepare and deliver presentations, proposals, and reports to clients.
- Monitor project timelines, budgets, and deliverables to ensure client satisfaction.
- Address client concerns or queries in a professional and timely manner.
- Identify opportunities for upselling or expanding services within existing accounts.

**Requirements**:

- Bachelor’s degree in Business Administration, Marketing, Mass Communication, or a related field.
- 3-4 years of proven experience in client servicing or account management, preferably in a marketing, creative, or digital agency environment.
- Strong interpersonal and communication skills (verbal and written).
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Excellent problem-solving skills and a client-focused approach.
- Proficiency in MS Office, Google Workspace, and project management tools (e.g., Trello, Asana).

**Preferred Qualities**:

- A proactive mindset with the ability to anticipate client needs.
- Team-oriented with leadership potential.
- High level of professionalism, reliability, and attention to detail.

**Why Join Us?**
- Opportunity to work with a dynamic and collaborative team.
- Exposure to top brands and diverse industry projects.
- Growth-oriented culture with performance-driven rewards.

Pay: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Work Location: In person

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