Steward

2 weeks ago

Rishikesh, India EllBee Hospitality Worldwide Full time

**Job Information**:
Industry

**Restaurant/Food Services**
***

Work Experience

**5+ years**
***

Salary

**12000+**
***

City

**Rishikesh**
***

Province

**Uttarakhand**
***

Country

**India**
***

Postal Code

**249201**

Hotel EllBee Ganga View is an upscale, luxury boutique hotel nestled in the heart of Rishikesh. Our property boasts stunning views of the surrounding landscape and offers our guests a tranquil and rejuvenating retreat experience. Our commitment to personalized service, sustainability, and attention to detail ensures that our guests enjoy a truly exceptional stay.

Our top-rated rooftop restaurant specializes in pure vegetarian, multi-cuisine dishes, with a primary focus on authentic Indian cuisine. We are currently seeking a dedicated and professional Steward to join our service team. If you have a passion for providing exceptional customer service and creating memorable dining experiences, we would love to hear from you.
- Greet and welcome guests, providing attentive and personalized service throughout their dining experience.
- Take guest orders accurately, ensuring a clear understanding of their preferences and dietary requirements.
- Communicate guest orders to the kitchen staff, and verify that dishes meet guest specifications and presentation standards before serving.
- Serve food and beverages efficiently, ensuring timely delivery and maintaining exceptional service quality.
- Possess a thorough knowledge of the vegetarian menu offerings, including authentic Indian dishes and other international cuisines, to provide recommendations and answer guest inquiries.
- Clear tables promptly and maintain a clean and organized dining area.
- Address guest concerns or issues professionally and courteously, ensuring a positive dining experience.
- Collaborate effectively with fellow service staff, kitchen staff, and other departments to ensure seamless guest service.
- Process guest orders and handle payment transactions using the restaurant's POS system.
- Adhere to all food safety and hygiene regulations, as well as hotel policies and procedures.

**Requirements**:

- High school diploma or equivalent; hospitality-related training or education is a plus.
- Prior experience in the food and beverage industry.
- Excellent communication and interpersonal skills, with fluency in English; knowledge of additional languages is a plus.
- Strong knowledge of vegetarian cuisine, particularly authentic Indian dishes, and familiarity with other international vegetarian cuisines.
- Familiarity with restaurant POS systems.
- Exceptional customer service skills and the ability to handle difficult situations with tact and diplomacy.
- Flexibility to work various shifts, including weekends and holidays, as required.
- Professional appearance and demeanor.

**Benefits**:

- Competitive salary commensurate with experience
- Opportunity for growth and career advancement within the company
- Monetory Incentives based on performance
- A supportive and inclusive work environment

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