Tele Calling Executive

4 days ago

Banjara Hills Hyderabad Telangana, India Good Time Builders Full time

A telecaller, also known as a telemarketer or telephone sales representative, speaks with customers by phone to promote products and services. They may also handle customer service calls.

**Responsibilities**
- **Generate leads**: Make outbound calls to potential customers
- **Build relationships**: Build rapport with customers and maintain positive relationships
- **Provide information**: Educate customers on products and services
- **Answer queries**: Respond to customer questions and concerns
- **Resolve issues**: Handle customer complaints and escalations
- **Take orders**: Process orders and book appointments
- **Document interactions**: Record customer interactions in a database
- **Report results**: Report sales and customer feedback to management

**Skills and qualifications**
- Excellent communication skills
- Good listening skills
- Customer handling skills
- Ability to handle pressure
- Knowledge of MS Office
- Understanding of the company's products and services
- Ability to follow communication scripts
- Ability to meet sales goals
- Ability to comply with legal and regulatory guidelines

**Tools**

Telecallers may use customer relationship management (CRM) systems and AI-powered tools to personalize interactions with customers.

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹240,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Master's (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 22/02/2025

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