Customer Support Executive

6 days ago


Faridabad, India hireeasi Full time

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

**Responsibilities**

**Customer Service Responsibilities list**:

- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Job Types**: Full-time, Regular / Permanent

Pay: ₹11,718.67 - ₹15,775.86 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

**Speak with the employer**
+91 8607667706



  • Faridabad, India AIM Multiskills Jobs Full time

    **AIM MULTISKILLS JOBS PVT. LTD..**: **EXP REQUIRED: 1-2 YEARS**: Customer Support Executive **COURIER,TRANSPOTATION,FREIGHT,WAREHOUSE**: **FARIDABAD**: **1 - 2 LAKHS**:


  • Faridabad, India Pannkh Full time

    Job Description: Customer Support Executive in E-commerce Platform **Job Summary**: The Customer Support Executive plays a crucial role in providing exceptional customer service to users and buyers of the e-commerce platform. The primary responsibility is to address inquiries, concerns, and issues promptly and effectively, ensuring a positive customer...


  • Faridabad, Palwal, India ACE Emergency Response Service Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Customer Support Executive Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing...


  • Faridabad, India Dashmesh Group Full time

    Customer SupportCustomer QueriesCalls HandlingSolving QueriesEducational MarketingEducation IndustryStudent CounselingEducational Sales


  • Faridabad, Haryana, India Dashmesh Group Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Customer SupportCustomer QueriesCalls HandlingSolving QueriesEducational MarketingEducation IndustryStudent CounselingEducational Sales


  • Faridabad, India Rasayanam Ayurveda Full time

    Customer Service Executive: Handle inbound calls, chats & emails Manage tickets & resolve within TAT Handle escalations with empathy Ensure CSAT & process adherence Coordinate with internal teams Flexi workingWork from homeHouse rent allowanceEmployee state insuranceAnnual bonusPerformance bonusLeave encashmentProvident fundMaternity leaves


  • Faridabad, Haryana, India Rasayanam Ayurveda Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Customer Service Executive:Handle inbound calls, chats & emailsManage tickets & resolve within TATHandle escalations with empathyEnsure CSAT & process adherenceCoordinate with internal teamsFlexi workingWork from homeHouse rent allowanceEmployee state insuranceAnnual bonusPerformance bonusLeave encashmentProvident fundMaternity leaves


  • Faridabad, India NETCARE Consulting LTD Full time

    **Job description** **International UK Back & Operation Customer Support** **Company** - Location: Faridabad - Designation: Back & Operation Customer Support (UK Process)(UK Process) - Experience - 0- 3 years - Qualification - Graduation /UG - Excellent Communication Skills **Job Description**: **DO NOT APPLY IF YOU DON'T HAVE AN INTERNATIONAL CALLING or...

  • Customer Support

    4 days ago


    Faridabad, Haryana, India Nearpay Innovations Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are seeking a highly motivated individual for a hybrid role combining Customer Support and Inside Sales/Business Development to join our team in Faridabad. The ideal candidate will be a customer advocate who can also proactively drive business growth and engage directly with clients.This is a full-time position based in our Faridabad office.Key...


  • Delhi, Faridabad, NCR, Noida, India Speed Global Solutions Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Position: Customer Support ExecutiveSalary: 15,000 20,000 per monthRequirements:Good communication skills (spoken & written)No prior experience required – freshers are welcomeRole:Handle customer queries politely and professionallyProvide support through calls, chats, or emailsMaintain customer satisfaction and resolve issues efficiently