Overseas Sales Assistant

2 days ago

Vasai Maharashtra, India SHIVA PRODUCTS Full time

**Key Responsibilities**:

- Support international sales activities, including processing purchase orders, preparing sales documentation (quotes, invoices, shipping documents), and coordinating shipments.
- Serve as a communication bridge between overseas clients and internal departments (production, logistics, R&D, and finance).
- Handle inquiries from international clients, provide product information, and ensure timely responses and follow-ups.
- Prepare and verify export-related documentation, ensuring compliance with international regulations (e.g., CE, FDA, ISO, customs).
- Monitor order status, shipping schedules, and logistics to ensure timely delivery.
- Assist in maintaining and updating customer databases, CRM systems, and sales records.
- Coordinate with marketing teams to prepare promotional materials for international markets.
- Support the planning and execution of international trade shows and exhibitions.
- Conduct market and competitor research to support international sales strategies.
- Provide administrative and language support, including translation of documents (if applicable).

**Requirements**:

- Bachelor's degree in International Business, Marketing, Business Administration, or a related field.
- 1-3 years of experience in export sales, customer service, or international business, preferably in medical or dental manufacturing.
- Knowledge of international trade procedures, shipping documentation, and compliance requirements.
- Strong written and verbal communication skills in English (additional languages are a plus).
- Proficient in MS Office; experience with ERP/CRM systems is an advantage.
- Highly organized with attention to detail and strong problem-solving skills.
- Ability to work in a multicultural environment and manage multiple tasks under tight deadlines.

**Preferred Qualifications**:

- Familiarity with dental or medical products and industry certifications (e.g., CE, ISO 13485, FDA).
- Experience working with distributors and clients in Europe, Asia, Africa or the Middle East.
- Willingness to travel internationally, if required.

**Job Types**: Full-time, Permanent

Pay: ₹9,111.29 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Compensation Package:

- Performance bonus
- Yearly bonus

Schedule:

- Day shift

Work Location: In person

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