Sales & Marketing Coordinator

7 days ago

Kondhwa Pune Maharashtra, India Narayana Enterprises Full time

Job Description: Marketing Co-ordinator Handling Direct and Online Inquiries

Position Overview:
As a Marketing Co-ordinator, you will play a crucial role in supporting the marketing efforts of the company by managing inquiries received through various channels.

You will be responsible for efficiently handling customer inquiries, providing accurate information, and ensuring a positive customer experience.

You will work closely with the marketing team to ensure seamless communication and conversion of inquiries into potential leads or sales

Key Responsibilities:
Online Inquiry Management: Monitor and respond to inquiries received through the company's website, social media channels, and other online platforms.

Information Provision: Provide accurate and relevant information about products or services to potential customers, addressing their queries and concerns effectively.

Lead Management: Document and track inquiries, ensuring proper follow-up and nurturing of leads to facilitate conversions.

Coordination with Sales Team: Collaborate with the sales team to ensure seamless handover of qualified leads and provide necessary support for the conversion process.

Data Management: Maintain an organized database of inquiries, customer information, and communication history for future reference and analysis.

Feedback Collection: Gather feedback from customers regarding their inquiries and overall

experience, and relay this information to the marketing and product development teams for continuous improvement.

Reporting: Prepare regular reports on inquiry trends, response times, and conversion rates to evaluate the effectiveness of marketing strategies and identify areas for improvement.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

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