Product Owner

1 week ago

Bengaluru Karnataka, India Everbridge Full time

Under the direct supervision of Senior Director Product Management, the **Product Owner, Public Safety Solutions** will be responsible for delivering world-class functionality on aggressive schedules that will be used every day by public safety agencies.

This position will focus primarily on the **Everbridge Continual Preparedness System (CPS)**product solution but offers an opportunity to collaborate with global teams focused on solving a broad range of Critical Event Management use cases in numerous markets. Role is based in India but may involve travel to client locations and other Everbridge offices.

As a member of our Product Management team, you will join a team of bright, fast-paced Product Managers and User Experience experts who are keenly focused on bringing innovative solutions to market. We are smart, dedicated and ambitious, and are looking for people of the same cut to join us

**What You’ll Do**:
- Meet with customers to understand the problems they face and drive cross-functional, internal alignment to deliver products that exceed their expectations.
- Able to tap customer’s voice across both government and enterprise clients
- Work with cross-functional teams to perform competitive analysis, define go-to-market approach and help teams understand the product positioning, key benefits, and target end-user.
- Define and fully document all requirements in the form of Agile epics and stories.
- Manage Scrum Team backlog based on project priorities.
- Prepare and groom all project tickets with the Scrum Team.
- Work closely with the Engineering counterparts to create scalable solutions and modern solutions.
- Technical evaluation, recommendation and selection of third-party products and suppliers which will be needed for the overall solution.
- Track and report on KPIs that are shared with Everbridge Senior Management.
- Host stakeholder review meetings to present new projects, to present status or to train internal stakeholders.
- Collaborate on release notes, client-facing product documentation, and training material.
- Evaluate and prioritize client-reported issues.
- Collect and analyze product feedback from internal stakeholders and clients.
- Collaborate with other Product Management team members in planning future product releases and product roadmaps.

**What You’ll bring**:
- 8+ years of overall product experience delivering products & working with clients in a SaaS environment.
- 2+ years of Scrum experience as a Product Owner or other Scrum team role.
- Experience with Public Safety Incident & Crisis Management technology solutions will be an added advantage
- Excellent communication, analytical, and presentation skills.
- Experience working with teams in various locations around the world.
- Experience with laws/regulations/nuances related to mobile app deployments in countries across the world will be added advantage
- Knowledge of Sales, Marketing, and software development processes in a fast-paced cloud software environment.
- Experience with training internal stakeholders on use of software solutions.
- Strong technical aptitude with the ability to quickly learn and understand new and evolving web technologies.
- Entrepreneurial, can-do approach coupled with an ardent desire to make a difference
- Proficient in driving for results with a sense of accountability and ability to change pace and focus due to dynamic ecosystem.
- Bachelors’ degree or equivalent experience

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