Associate, Operations

**Description**:
**About Gartner Digital Markets**:

- Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services. _
- Gartner Digital Markets is the world’s largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations—Capterra, GetApp, Software Advice, and UpCity—and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel. _

**About this role**:
Associate will be responsible for researching POCs and their contact information for potential clients/buyers to support GDM’s PPC (pay per click) and PPL (pay per lead) business. Associate will support various GDM teams with buyer outreach including GSM Sales team, Advisor team, strategic outreach team and client success team.

The person will also be responsible for conducting secondary research to identify new point of contacts and software vendors for GDM’s sales and advisor team to pursue.

**What you will do**:

- The role requires a good mix of secondary research, and use of databases to identify quality buyer information to support the PPC and PPL business line of GDM. Including:

- Validating buyer information and identifying new contact information to expand our PPL process. This requires searching for information about the buyer online e.g., LinkedIn, ZoomInfo, or looking for the website for the company they said they are with, etc.
- Identifying most relevant leads for sales team to pursue to sell Gartner Digital Markets products
- Conducting secondary research to identify different software’ by different vendors, along with their relevant POCs.
- Creating company snapshots to enable sales reps to sell our offerings. Validating vendor’s information, accurately identifying vendor’s capabilities, and capturing key insights.

**What you will need**:

- Secondary Research skills to identify the vendors, their product’s offering and their relevant POCs.
- 0-1.5 years of experience into secondary Research
- Highly proficient with web research
- Basic understanding of technology and software.
- Basic understanding of excel. Power BI/SQL knowledge is a differentiator.
- Effective communication skills - both Written and Oral
- Master’s degree is required (MBA/PGDM preferred), Advanced degree is a plus.
- Experience on using LinkedIn Sales Navigator, ZoomInfo, etc. is a plus

**Who you are**:

- Comfortable with Software and IT terminologies, should have a basic understanding of technology industry.
- Comfortable with conducting secondary research.
- Able to take the conclusion out of large content.
- Able to quickly move on to the next step in the project.
- Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges.
- Ability to work in a high performing team and take ownership of your work.
- Improve the process on an on-going basis and prepare the best practices document.

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**Who are we?**

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

**What makes Gartner a great place to work?**

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

**What do we offer?**

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

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