Dms / Rto Executive (Two Wheeler)

2 days ago

Kottayam, India Incheon Motors Pvt Ltd Full time

**Responsibilities**:
**DMS Management & Reporting**
- **Data Oversight**: Oversee data entry and ensure the accuracy and integrity of all sales-related information in the DMS, including customer details, vehicle inventory, sales transactions, and financing information.
- **Process Enforcement**: Implement and enforce standardized data entry procedures and protocols for the sales team.
- **Reporting & Analysis**: Generate regular and ad-hoc sales reports to track performance, lead status, inventory, and other key metrics. Analyze data to identify trends, opportunities, and areas for improvement.
- **System Optimization**: Utilize the DMS to streamline the car sales process from lead management to deal closing. Identify and recommend improvements to DMS workflows to enhance efficiency and productivity.
- **Technical Support**: Participate in the testing and deployment of DMS updates and enhancements and provide support to the sales team for effective system use.

**RTO & Regulatory Compliance**
- **Vehicle Registration**: Manage the end-to-end vehicle registration process for all new and used car sales, ensuring timely and accurate completion.
- **Documentation Management**: Handle all RTO-related paperwork, including forms, challans, and tax payments. Liaise with customers to ensure all necessary documentation is collected and verified.
- **Regulatory Adherence**: Ensure full compliance with all dealership policies and procedures as well as state and central transport regulations regarding DMS usage and vehicle registration.
- **Problem Resolution**: Act as the primary point of contact for RTO-related queries or issues and work proactively to resolve them.
- **Data Governance**: Maintain the confidentiality of all customer information and participate in data cleansing and data quality initiatives.

Qualifications & Skills
- **Education**: A Bachelor's degree in Information Technology, Business Administration, or a related field is preferred.
- **Experience**: Proven experience (typically 1-2 years) working in a car dealership environment with a strong understanding of both DMS and vehicle registration processes.
- **Technical Aptitude**: Strong proficiency in using and generating reports from DMS software. Familiarity with CRM systems and other sales-related technologies is a plus.
- **Analytical Skills**: Excellent analytical and problem-solving skills with the ability to interpret data and generate meaningful insights to drive sales strategies.
- **Regulatory Knowledge**: In-depth knowledge of car sales processes and specific transport regulations and RTO procedures.
- **Personal Attributes**: Highly detail-oriented with a strong focus on accuracy and data integrity.
- **Communication**: Excellent communication and interpersonal skills with the ability to effectively train and support users and liaise with regulatory bodies.
- **Work Style**: Ability to work independently with strong organizational and time-management skills.

**Job Type**: Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

**Experience**:

- DMS: 1 year (required)

Work Location: In person

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