Talent Operations Associate

Job Id: Aeries/505/24-25

Industry IT-Software / Software Services / testing

Location Bangalore

Experience Range 2 - 4 Years

Qualification MBA

**About Us**

**About Business Unit**

**Roles and Responsibility**

JOB TITLE: Talent Operations Associate (Bangalore)

REPORTS TO: Sr. Director, Talent (Bangalore)

DEPARTMENT:Talent

LOCATION:BangaloreDATE: July 2024

PAY RATE TYPE:SalaryCOMPENSATION GRADE: B2

JOB LEVEL: IP1RADFORD JOB CODE: TBD

MISSION

Provide functional support to the Talent department, covering a wide range of tasks in the areas of new hire onboarding, employee relations, payroll, benefits, communications, and other general office functions.

RESPONSIBILITIES
- Act as first point-of-contact for employee requests. Proactively seek solutions, in consultation with the Talent team when necessary, to provide policy guidance and interpretation to employees.
- Manage HR ticketing system, using organizational knowledge to review, research, and resolve issue tickets, or reassign to appropriate team member if necessary.
- Resolve 100% of HR tickets in a timely manner.
- Partner with Talent Management, Talent Acquisition and Talent Development to assist in all facets of the employee lifecycle process.
- Conduct onboarding and benefit briefings for all New Hire Orientations.
- Manage new employee documentation and paperwork; ensure timely completion per employer and new hire employee requirements.
- Partner with Talent Management on employee rewards and recognition programs.
- Respond to employee general benefits questions and process benefit inquiries and changes.
- Perform data entry on new hires, terminations, organizational changes, electronic documentation, and other daily changes as needed.
- Ensure a seamless offboarding process from resignation to exit.
- Provide data and support for Talent and companywide audit and compliance requests.
- Manage end-to-end pre-employment background check processes and requests.
- Partner with other team members on internal employee communications activities, including but not limited to maintenance of company intranet, surveys, and other content outlets.
- Plan, organize and provide support for companywide activities, events, and holidays.

EDUCATION/EXPERIENCE
- High School diploma required. Bachelor’s Degree preferred.
- Prior work experience in a professional business environment.
- 2-4 years’ experience in functional areas of Human Resources.

ROLE-BASED COMPETENCIES
- Prioritize conflicting needs and handle matters expeditiously and proactively, by taking appropriate initiative and follow through on projects to successful completion often with deadline pressure.
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to context, substance and detail. Ability to adapt to various competing demands.
- Highly resourceful team player with the ability to also be self-directed and extremely effective independently, recognizing need for confidentiality.
- Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment without constant direction or simultaneous feedback.

VALUES (the “How”)

At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also consider individual delivery on our corporate values:

- People First. We pride ourselves in bringing talented people together and treating one another with care. This means we assume best intentions and trust and respect each other. We lift our colleagues up, celebrate diverse perspectives and accomplish more together.
- Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one. We take this connection to heart—it’s the spark that drives collaboration across teams and inspires us to continuously raise the bar with the products and services we deliver.
- Always Advancing. We are driven by potential and relentlessly determined to achieve our goals. We thrive on the opportunity to get better every day and the thrill presented by new challenges. Our competitive edge lies in the clarity of our vision, confidence in the future and tenacity to deliver.Manage Payroll Systems, resolve pay discrepancies,Payrol Records & documentation,

BLR benefit design, implementation & admin including vendor contracts/Relationship, Legal requirements, Market demands, EE comms & education.

**Recruiter Name**Manjushree

**Recruiter Number**9110273096