Customer Service

**Excellent English skill** **Key Responsibilities**: - Provide accurate information about our products/services. - Assist customers with their inquiries and resolve complaints or issues promptly. - Maintain detailed records of customer interactions. - Escalate complex issues to senior support teams when necessary. - Follow communication guidelines and...

**Location**: Mayapuri Industrial Area Phase 2 (UK Process) **Shift Timings**: UK Hours (Flexible to work shifts) **Key Responsibilities**: - Provide accurate information about our products/services. - Assist customers with their inquiries and resolve complaints or issues promptly. - Maintain detailed records of customer interactions. - Escalate complex...

**Monitor Non-Delivered Shipments**: Regularly track and review shipment statuses to identify orders marked as undelivered or delayed. - **Generate NDRs**: Create and maintain accurate non-delivery reports for all undelivered shipments, ensuring detailed documentation of reasons for non-delivery (e.g., address issues, customer unavailability, etc.). -...

To take care of service calls, Align the technicians Customer Delight **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Yearly bonus Application Question(s): - How soon can you join **Education**: - Bachelor's (preferred) **Experience**: - Customer service: 2 years (required) **Language**: - English (required) Work...

Roles and Responsibility Handle customer inquiries and resolve issues professionally.Provide exceptional customer service and ensure satisfaction.Work effectively in a team to achieve common goals.Maintain accurate records of customer interactions and transactions.Stay updated with industry trends and developments.Participate in training programs to enhance...

Assisting customers with any issues or problems they have - Recording customer feedback and suggestion - Resolving queries of customers and maintaining good relations with premium customers - Provide quality service and work to resolve issues in the best way possible - Voice & non process/ Chat Process/ Backend - Age limit 18 to 26 years male & female both...

**About Job** **Key Responsibilities**: - Conduct outbound calls to potential and existing customers. - Promote and sell our products/services effectively over the phone. - Identify customer needs and recommend suitable products/services. - Maintain a high level of product knowledge to address customer questions and concerns. - Achieve and exceed monthly...

We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...

**Making Outbound Calls**: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries. - **Receiving Inbound Calls**: Answer incoming calls from customers to provide information, resolve issues, and address queries or complaints. - **Maintaining Customer Records**: Accurately record details...

3. Service ManagerSalary: ₹40,000 – ₹45,000Experience: 3+ yearsRequirements:Oversee service operations for EVs.Manage service staff and workflow.Ensure customer satisfaction and timely service delivery.Job Type: Full-timePay: ₹40, ₹45,000.00 per monthBenefits:Health insuranceWork Location: In person