Service Desk

6 days ago


Jaipur, India ZNet Technologies Private Limited Full time

We are looking for a customer focused and service-minded individual to join our Customer Support team. The primary responsibility of this role is to provide technical assistance to our Customers and Partners to resolve issues pertaining to web hosting and cloud services. The Customer Relationship Executive will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. In addition, the Incumbent will carry out projects as assigned and work cross-functionally with other departments in providing our customers with a world class support experience.

**Requirements**:

Collaborate across teams to identify root cause for technical issues
- Escalate issues to engineering as required with thorough details and documentation
- Own and drive technical issues through to resolution
- Proficient with technical problem-solving methodologies
- Ability to adapt and change in a fast-paced environment
- Ability to effectively communicate technical details to all audiences
- Excellent communication and interpersonal skills (MUST).
- Strong organizational and time management skills
- Strong customer facing skills
- On-call rotation and work off hours as required

**Requirements**:

- BCA/MCA/BTech/BE (preferably in Computer Science)
Prior experience of handling customer support is essential

**Benefits**:
ZNet Technologies Private Limited, incorporated in 2009, is the leading distributor of cloud services, IT infrastructure services, and cybersecurity services to partners across the globe. The business units of ZNet include ZNetLive and RackNap.

**Employee Benefits at ZNet**:

- Employee friendly Corporate Work culture
- Excellent Salary structure
- Flexible Timings
- Defined Career Paths
- Pressure Free Environment
- Transparency at Work
- Insurance facility
- Regular Grooming Sessions
- Performance Linked Incentives

We are socially active on Facebook, Twitter, LinkedIn and YouTube. Follow us to know more and to keep getting latest updates and job openings.



  • Jaipur, Rajasthan, India beBeeLeadership Full time

    Job Overview:We are seeking an exceptional Front Desk Supervisor to join our team. This role is responsible for overseeing the front desk operations, ensuring a seamless and efficient experience for our guests.">Key Responsibilities: Lead the front desk team to deliver exceptional customer service and ensure timely check-in and check-out processes.Manage...


  • Jaipur, India PowerFit Strength & Fitness Full time

    The Front Desk Executive at PowerFit Gym is a vital team member responsible for providing exceptional customer service and ensuring smooth operations at the gym's front desk. The primary role of the Front Desk Executive is to create a welcoming and friendly atmosphere for members and visitors while efficiently managing administrative tasks. Key...


  • Jaipur, Rajasthan, India OM SAI PRIYA & COMPANY Full time

    **Job Title**:Front Desk Operations** **Department**: Front Office **Location**:Jaipur **Employment Type**: Full-time **Job Summary**: We are looking for a courteous and efficient **Front Desk Executive** to join our team and serve as the face of our hotel. You will be the first point of contact for all guests, responsible for delivering outstanding...


  • Jaipur, India WeDigTech Full time

    **Position Title**: Front Desk Receptionist **Department**: Administrative **Position Overview**:The Front Desk Receptionist is the initial point of contact for visitors, clients, and employees. This role involves welcoming and assisting visitors, managing incoming calls, scheduling appointments, and providing administrative support to ensure smooth front...


  • Jaipur, India SR kalla Hospital Full time

    We are looking for experienced and friendly front desk executives to join our team at SR Kalla Hospital. As a front desk executive, you will be responsible for greeting patients and visitors, answering phones, scheduling appointments, and providing administrative support. **Responsibilities**: Greet patients and visitors in a friendly and professional...


  • Pratap Nagar, Jaipur, Rajasthan, India Steamvidya Educational Hub Private Limited Full time

    **job profile** **front desk receptionist cum customer service excutive** A front desk receptionist cum customer service executive is a multifaceted role that combines responsibilities of front office management and customer service. This position typically requires excellent communication skills, a friendly demeanor, and the ability to handle various...


  • Jaipur, Rajasthan, India Client of SolutionBox Full time

    Urgent Hiring for Front Desk Officer/ Receptionist (Female) Location - Ajmer road, Jaipur **Key Responsibilities**: - Greet visitors, answer calls, and manage inquiries. - Maintain a clean and professional reception area. - Schedule appointments and assist with office calendars. - Handle correspondence, data entry, and client records. - Provide...

  • Front Desk Agent

    7 days ago


    Jaipur, India ACOLYTE TECHNOLOGIES Full time

    Generate reports - Prior experience in customer service as a receptionist, front desk representative, or relevant position. - Must know how to use office machinery like printers, fax machines, etc. - Basic computer knowledge (MS Office) - Excellent communication, written and people skills. - Good multitasking, time management and organisational skills. -...


  • Jaipur, Rajasthan, India Bardiya Group Full time

    **Job Summary**: **Key Responsibilities**: - **Reception Duties**: - Greet visitors, clients, and staff in a warm and professional manner. - Manage front desk activities including answering phone calls, responding to inquiries, and directing visitors. - Handle check-ins and check-outs for appointments, meetings, or events. - Maintain visitor logs and issue...


  • Jaipur, Rajasthan, India beBeeCustomerService Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Supporting Guest Services and Front Desk OperationsThis role is responsible for providing exceptional customer service and ensuring the highest levels of hospitality and service are delivered to guests. The Guest Relations Manager will manage the flow of questions and direct guests within the lobby, while also supporting the tracking and resolution of...