Receptionist

1 day ago


K K Nagar Madurai Tamil Nadu, India TAJ HOSPITAL Full time

Greet patients and visitors in a professional and friendly manner.
- Assist patients with check-in/check-out processes, ensuring all necessary documentation is completed.
- Provide patients with information on hospital services, policies, and procedures.
- Direct patients to the appropriate departments or personnel.
- Schedule and confirm patient appointments according to availability and doctor schedules.
- Assist in rescheduling or canceling appointments as needed.
- Maintain an organized calendar for the hospital’s healthcare professionals.
- Answer and direct phone calls to the appropriate departments or staff.
- Handle patient inquiries and concerns, offering assistance or directing them to the relevant medical professionals.
- Ensure all communication is clear and professional, maintaining confidentiality at all times.
- Maintain and update patient records and personal information in the hospital's database.
- Prepare and organize patient files for upcoming appointments.
- Collect and process patient payments or insurance information.
- Verify insurance details and assist patients with billing inquiries.
- Coordinate with the billing department to ensure accurate billing and payment processing.
- Maintain the cleanliness and organization of the reception area.
- Order and manage office supplies as needed.
- Assist with administrative tasks such as data entry, filing, and faxing.
- Work closely with medical and administrative staff to ensure efficient patient flow and support services.
- Notify staff of patient arrivals and assist with urgent matters.
- Ensure compliance with hospital policies, confidentiality agreements, and healthcare regulations.
- Maintain accurate and confidential patient information.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,094.14 - ₹22,555.19 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Night shift
- Rotational shift

**Experience**:

- Microsoft Office: 1 year (required)
- Front desk - Receptionist: 1 year (required)
- total work: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 17/01/2025


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