Customer Care Executive

1 week ago

Park Circus Kolkata West Bengal, India JR Technologies Web Pvt Ltd Full time

Calling existing and potential customers to persuade them to purchase company services.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

**Morning shift - 7:30am to 4:30pm ( Fixed shift)**

**Office days
- Monday to Friday ( Saturday & Sunday fixed off)**

**Salary
- Fixed + incentives**

**Job Types**: Full-time, Regular / Permanent, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

Schedule:

- Monday to Friday
- Morning shift

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Park Circus, Kolkata - 700017, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Call center: 1 year (required)
- Website sales: 1 year (required)

**Language**:

- Fluent English (required)

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