Food & Beverage - Host / Hostess

2 weeks ago

Pune, India Privilege Hotels Full time

The responsibilities will include:
Maintain complete knowledge of Dining area layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code
- Daily house count, arrivals, departures, VIP’s
- Scheduled in-house group dining preparation
- All department policies / service procedures
- Answer telephone within 3 rings, using correct salutations and telephone etiquette.
- Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.
- Communicate reservation or cancellation changes to management as they arise during their shift.
- Ensure that all menu’s, check folders are cleaned and in sufficient quantity.
- Greet the guests at the entrance of the restaurant.
- Seat Guest accordingly to floor plan / being fair to each waiter.
- Show guests their table which has been designated to them
- Ensure that the tables are set to the best service of the guest.
- Anticipate heavy business times and organize procedures to handle waiting lines.
- Anticipate guests needs, respond to them promptly and acknowledge guest requests at all times.
- Maintain positive guest relations at all times.
- Be familiar with hotel services / activities to respond to guest inquiries accurately.
- Monitor and participate to ensure that all tables are cleared and set according to the department procedures.
- Monitor and maintain cleanliness and working conditions of own section equipment and supplies.
- Assist team staff with their job functions to ensure optimum service to guest.
- Do table visits systematically at each meal period to ensure guest satisfaction.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Speak with the employer**
+91 7378352120

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