Customer Experience Executive

3 days ago

Navi Mumbai Maharashtra, India Veritas Logistics Full time

Job Definition/Purpose

Supporting Key Account Executive and handling documentation

**Job reports to**

Key Account Executive

10

**Gender**

Male and Female

**Required Qualification**

Graduation (BBA)

**Required Experience**

1 to 2 years from 3PL, Warehousing, Custom Clearance, Freight Forwarding

**Responsibility Deliverable**
- Inward and Outward process in the software
- DSR Updation
- Liaise with Corporate Accounts Executive, Warehouse team, Customs team, Excise personnel
- Ensure Inward and Outward TATs are met.

Key Stakeholders

Key Account Executive

Measurement Metrics

KPI

**Desired traits/competencies**
- Applicants must be able to operate Microsoft Word and Excel programs efficiently.
- Experience of a WMS/ERP is an advantage
- Good communication skills
- Good Listening
- Calm temperament under pressure
- Team player
- Organisational skills
- Discipline

Travel Required

No

Budgetary Responsibility

Yes

Compensation budgeted

As per Industry Standards

**Website**

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

  • Customer Executive

    1 week ago

    Mumbai, Maharashtra, India Sterling Customer Experience Pvt. Ltd. Full time

    Position: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...

  • Customer Support Executive

    4 weeks ago

    Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer Experience Executive

    20 hours ago

    Goregaon East, Mumbai, Maharashtra, India Oberoi Realty Full time

    **Unique Role ID**: **SECTION I: BASIC INFORMATION ON THE ROLE** **Role Name / Designation** **Customer Experience Executive** **Job Title Code** **Function / Department** **Mall Management** **Grade/Level** **Organisational Relationships** - Immediate supervisor / manager - Senior Manager - Operations - Positions reporting to the same supervisor/...

  • Customer Experience Executive

    2 weeks ago

    Mumbai, Maharashtra, India Oberoi Mall Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionOberoi Mall is Mumbai's premier shopping destination with over 117 stores, reflecting both luxury and affordability. Located on the Western Express Highway in Goregaon, the mall has been a key part of suburban Mumbai life since 2008. Originating from Oberoi Realty Ltd., Oberoi Mall is a one-stop destination for fun, food, fashion, and...

  • SEO Executive

    7 days ago

    Mumbai, Maharashtra, India Experience Commerce Full time

    Job Location: Mumbai - Reporting To: Sr. Media & Marketing **Description**: You will be responsible for optimizing website content to improve search engine rankings and drive organic traffic. This includes conducting keyword research, implementing on-page and off-page SEO strategies, and analysing website performance using tools like Google Analytics,...

  • Customer Experience Representative

    7 days ago

    Mumbai, Maharashtra, India Lubrizol Corporation Full time

    **About Lubrizol** **Summary of the Role**: To provide service and support to Customers and Commercial Division and be a link between Internal and external customers. To perform and support supply chain operations for fulfilment of customer requirements and cost optimization efforts. **Responsibilities / Accountabilities**: **Communication-** To execute...

  • Customer Support Executive

    4 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    4 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    4 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    4 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.