Customer Experience Executive

7 days ago


Navi Mumbai Maharashtra, India Veritas Logistics Full time

Job Definition/Purpose

Supporting Key Account Executive and handling documentation

**Job reports to**

Key Account Executive

10

**Gender**

Male and Female

**Required Qualification**

Graduation (BBA)

**Required Experience**

1 to 2 years from 3PL, Warehousing, Custom Clearance, Freight Forwarding

**Responsibility Deliverable**
- Inward and Outward process in the software
- DSR Updation
- Liaise with Corporate Accounts Executive, Warehouse team, Customs team, Excise personnel
- Ensure Inward and Outward TATs are met.

Key Stakeholders

Key Account Executive

Measurement Metrics

KPI

**Desired traits/competencies**
- Applicants must be able to operate Microsoft Word and Excel programs efficiently.
- Experience of a WMS/ERP is an advantage
- Good communication skills
- Good Listening
- Calm temperament under pressure
- Team player
- Organisational skills
- Discipline

Travel Required

No

Budgetary Responsibility

Yes

Compensation budgeted

As per Industry Standards

**Website**

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person



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