Telesales Executive
1 week ago
**Profile**: Telesales Executive
**Experience**: 01 - 02 years
**Salary**: 20k - 25k
**Job Summary**:
**Key Responsibilities**:
Make outbound calls to prospective customers to promote products/services and generate sales.
Follow up on leads generated through marketing campaigns, online inquiries, and cold calling.
Understand customer needs and provide accurate information about offerings to close sales effectively.
Maintain a high level of customer engagement and satisfaction through regular follow-ups and support.
Build strong relationships with new and existing customers to drive repeat business and customer loyalty.
Maintain and update the CRM system with accurate customer details and interaction history.
Meet daily, weekly, and monthly targets for sales, lead generation, and customer retention.
Handle objections or complaints professionally to ensure customer satisfaction.
Collaborate with the marketing and field sales teams to align on campaigns and lead nurturing strategies.
**Requirements**:
**Education**:
Minimum Graduate in any field.
Experience: 1-2 years in telesales, customer service, or a related role.
Strong verbal communication skills in English and regional languages.
Excellent convincing and negotiation skills.
Familiarity with CRM systems and call tracking tools.
Positive attitude, persistence, and ability to thrive under pressure.
Goal-oriented with a passion for sales and customer success.
**Preferred Skills**:
Multilingual skills.
Good Communication skills.
Experience in D2C sales.
Good negotiation skills.
**Benefits**:
Training and development opportunities.
Opportunity for career growth.
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