Sales Executive

1 week ago

Vikhroli Mumbai Maharashtra, India Pepperfry.com Full time

**Company Name**: Pepperfry

**Office Add**: Vikhroli West, Mumbai

**About the company**:
**Headcount of the company**: 500+

**Working Days**: 6 Days (Rotational week off)

Build a personalized journey for our customers as they look at buying our products on our website and encourage them to make a purchase.

**Roles and Responsibilities**:

- Manage inbound sales queries & make outbound calls for missed sales queries, understand the customer’s requirements, and guide them through the range of products available on our website.
- Reduce abandoned cart rate by reaching out to our customers who have added product to their carts but are yet to place an order; understand their challenges to guide them through the sale, manage pending verifications and ensure that the order is completed on the website.
- Follow up on previous interactions with customers on their purchase experience to identify customer grievance, build customer loyalty and drive repeat purchases.

**Key Competencies and Skills**
- Love for sales
- The patience and ability to engage customer's conversation
- Excellent communication skills.
- Excellent interpersonal and problem-solving skills.

**Education**:

- Graduate fresher or Undergraduate.
- Good typing skills

**Job Types**: Full-time, Permanent

Pay: From ₹16,000.00 per month

Shift:

- Day shift

Travel requirement:

- No travel

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 9967440365

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