
Sales Executive
2 days ago
**Company Name**: Pepperfry
**Office Add**: Vikhroli West, Mumbai
**About the company**:
**Headcount of the company**: 500+
**Working Days**: 6 Days (Rotational week off)
Build a personalized journey for our customers as they look at buying our products on our website and encourage them to make a purchase.
**Roles and Responsibilities**:
- Manage inbound sales queries & make outbound calls for missed sales queries, understand the customer’s requirements, and guide them through the range of products available on our website.
- Reduce abandoned cart rate by reaching out to our customers who have added product to their carts but are yet to place an order; understand their challenges to guide them through the sale, manage pending verifications and ensure that the order is completed on the website.
- Follow up on previous interactions with customers on their purchase experience to identify customer grievance, build customer loyalty and drive repeat purchases.
**Key Competencies and Skills**
- Love for sales
- The patience and ability to engage customer's conversation
- Excellent communication skills.
- Excellent interpersonal and problem-solving skills.
**Education**:
- Graduate fresher or Undergraduate.
- Good typing skills
**Job Types**: Full-time, Permanent
Pay: From ₹16,000.00 per month
Shift:
- Day shift
Travel requirement:
- No travel
**Education**:
- Bachelor's (preferred)
**Experience**:
- Sales: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9967440365
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