Customer Support Intern

6 days ago

Gurugram Haryana, India inFeedo Full time

**inFeedo **is seeking passionate newbies with a strong technical background and a flair for customer-facing roles. As a **Customer** **Support Intern**, you will handle all technical support communications, both internally and externally, as the first line of response for after-sales support.

We are looking for a motivated and enthusiastic Customer Support Associate Intern to join our team at inFeedo. This is an excellent opportunity for someone who is eager to learn and grow in a customer-facing role. As an Intern-Customer Support Associate, you will play a definitive role in impacting the customer’s experience by facilitating adoption and usage. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.

**Location**: Bangalore, Gurgaon

**Duration**: 6 months (Potential for extension based on performance)

**What will you be doing?**
- Provide timely and accurate responses to customer queries.
- Collaborate with the Customer Success team to resolve issues effectively.
- Document customer interactions and solutions in the system.
- Help improve customer satisfaction and SLA by delivering exceptional service.

**Who will you work with?**
Aiman, Suvo, and of course the rest of the jovial inFeedo team.

**Is this you?**
- Strong communication skills, both written and verbal.
- A customer-first attitude and willingness to go the extra mile.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Eagerness to learn and adapt to new challenges.
- Attention to detail and problem-solving skills

**What happens after you apply?**
- ** Step 2**:Within 4-6 days of that initial chat, we'll introduce you to your potential future team, and we will guide you through the rest of the hiring process.
- ** Step 3**: If our vibes align after meeting the Hiring Team, you'll have an opportunity to chat with the founders.
- If we mutually enjoy the conversation, we'll celebrate with a virtual high-five and outline the next steps for you to join us.
- Read about inFeedo & Amber
- We are an equal-opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or education._

**_ [Attitude>Skills>Education]_

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