Ticketing Executive
2 days ago
Keeping track of flight schedules, cancellations, and delays to ensure that customers are notified of any changes to their itineraries
- Resolving customer complaints and helping them with concerns or problemsProcessing refunds, requests for transfers, or other ticket changes
- Explaining travel rules and regulations to customers, including baggage fees, security screenings, and visas requirements
- Explaining insurance products offered by the airline such as trip cancellation coverage or lost luggage reimbursement
- Selling airfare packages such as vacation packages or car rentals
- Explaining different fare classes and their prices, including taxes and fees
- Explaining the rules of the aircraft to passengers who are boarding the plane or have been bumped from their flight
- Taking reservations over the phone or via computer from prospective customers.
Key-skills:
- Proven track record in air ticketing will be preferred.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Self-motivated, goal-oriented, and result-driven.
Qualification:
Bachelors/ Diploma in tourism industry
Pay: ₹15,000.00 - ₹25,000.00 per month
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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