Ticketing Executive

2 days ago


Gokhale Road Mumbai Maharashtra, India Girikand Travels Pvt. Ltd Full time

Keeping track of flight schedules, cancellations, and delays to ensure that customers are notified of any changes to their itineraries
- Resolving customer complaints and helping them with concerns or problemsProcessing refunds, requests for transfers, or other ticket changes
- Explaining travel rules and regulations to customers, including baggage fees, security screenings, and visas requirements
- Explaining insurance products offered by the airline such as trip cancellation coverage or lost luggage reimbursement
- Selling airfare packages such as vacation packages or car rentals
- Explaining different fare classes and their prices, including taxes and fees
- Explaining the rules of the aircraft to passengers who are boarding the plane or have been bumped from their flight
- Taking reservations over the phone or via computer from prospective customers.

Key-skills:

- Proven track record in air ticketing will be preferred.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Self-motivated, goal-oriented, and result-driven.

Qualification:
Bachelors/ Diploma in tourism industry

Pay: ₹15,000.00 - ₹25,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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