
Counseling Intern
3 days ago
**Role Overview**:
We are looking for a proactive and motivated **Telecaller cum Counselor Intern** to join our team. You will be responsible for making outbound calls, handling inquiries, counseling potential customers/students/clients, and helping them make informed decisions.
**Key Responsibilities**:
- Make outbound calls to prospective leads generated via marketing campaigns or databases.
- Handle inbound queries and provide accurate information about services/courses/products.
- Understand customer/student needs and guide them toward suitable offerings.
- Maintain a record of calls and update customer/student information in the CRM.
- Follow up with interested leads and ensure timely conversions.
- Assist in counseling sessions — both online and in person (if required).
- Support other administrative or marketing tasks as assigned by the supervisor.
**Required Skills and Qualifications**:
- Currently pursuing or recently completed graduation/post-graduation in any field.
- Strong verbal communication and interpersonal skills.
- Fluent in [mention preferred languages — e.g., English and Hindi].
- Ability to work in a fast-paced environment and meet targets.
- Basic knowledge of MS Office and Google Workspace.
- Prior telecalling or counseling experience is a plus (but not mandatory).
Pay: ₹8,086.00 - ₹12,397.50 per month
**Benefits**:
- Cell phone reimbursement
- Leave encashment
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
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