Workplace Experience Executive

1 week ago

Bengaluru Karnataka, India JLL Full time

**JLL empowers you to shape a brighter way**.

**Assistant Manager Human Experience**

**Roles, Objectives, and Key Results**

**Sl. No.**

**Role**

**Objectives**

**Key Results**

1

Events Management
- Plan and finalize event dates
- Event successfully conducted as per schedule
- Coordinate event preparation
- Agenda executed smoothly
- Drive employee engagement
- Effective communication (posters, invites, MC prep)
- Vendor coordination and employee participation ensured
- Photo documentation and hosting completed

2

Snow Ticket Management
- Monitor and follow up on pending tickets
- Timely updates on pending tickets
- Track assigned and in-progress tickets
- Ensure proper ticket allocation (Transport, Benefits, Maintenance, Events & Services)
- Close assigned tickets
- Follow up with team for closure timelines
- Personally close assigned tickets
- Avoid resolution delays

3

Non-HK Store & Inventory Management
- Oversee Non-HK store operations
- Maintain accurate in/out inventory tracking for all Non-HK stores
- Manage inventory records
- Ensure completeness and accountability in inventory records

5

Vendor & Employee Relations
- Coordinate with event visitors
- Handling vistors
- Welcome and onboard new employees
- Distribute welcome kits (cards, bands, chocolates) to new joiners

6

Visitors/Employee Management
- Handle bordline calls
- Handle incoming boardline calls and direct clients/employees
- Manage visitor formalities and host notifications
- Guide visitors through pass policy and inform hosts
- Support event visitors in groups
- Ensure quality service for event visitor groups
- Attend and guide new joiners
- Distribute welcome kits and orient new joiners
- Maintain effective interactions with clients and employees
- Assist with app/lunch info
- Serve as go-to contact for new joiner queries

7

Slack Communication
- Monitor and manage Slack communication channel
- Monitor Slack channel for requests/messages
- Respond to or escalate queries appropriately
- Ensure prompt, clear communication

**Location**:
On-site -Bengaluru, KA

**Scheduled Weekly Hours**:
48

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For additional details please see our career site pages for each country.

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