Workplace Experience Executive

2 weeks ago


Bengaluru Karnataka, India JLL Full time

**JLL empowers you to shape a brighter way**.

**Assistant Manager Human Experience**

**Roles, Objectives, and Key Results**

**Sl. No.**

**Role**

**Objectives**

**Key Results**

1

Events Management
- Plan and finalize event dates
- Event successfully conducted as per schedule
- Coordinate event preparation
- Agenda executed smoothly
- Drive employee engagement
- Effective communication (posters, invites, MC prep)
- Vendor coordination and employee participation ensured
- Photo documentation and hosting completed

2

Snow Ticket Management
- Monitor and follow up on pending tickets
- Timely updates on pending tickets
- Track assigned and in-progress tickets
- Ensure proper ticket allocation (Transport, Benefits, Maintenance, Events & Services)
- Close assigned tickets
- Follow up with team for closure timelines
- Personally close assigned tickets
- Avoid resolution delays

3

Non-HK Store & Inventory Management
- Oversee Non-HK store operations
- Maintain accurate in/out inventory tracking for all Non-HK stores
- Manage inventory records
- Ensure completeness and accountability in inventory records

5

Vendor & Employee Relations
- Coordinate with event visitors
- Handling vistors
- Welcome and onboard new employees
- Distribute welcome kits (cards, bands, chocolates) to new joiners

6

Visitors/Employee Management
- Handle bordline calls
- Handle incoming boardline calls and direct clients/employees
- Manage visitor formalities and host notifications
- Guide visitors through pass policy and inform hosts
- Support event visitors in groups
- Ensure quality service for event visitor groups
- Attend and guide new joiners
- Distribute welcome kits and orient new joiners
- Maintain effective interactions with clients and employees
- Assist with app/lunch info
- Serve as go-to contact for new joiner queries

7

Slack Communication
- Monitor and manage Slack communication channel
- Monitor Slack channel for requests/messages
- Respond to or escalate queries appropriately
- Ensure prompt, clear communication

**Location**:
On-site -Bengaluru, KA

**Scheduled Weekly Hours**:
48

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