Ticketing Executive

1 week ago

Gurgaon, India BAI Infosolutions Private Limited Full time

**Responsibilities**:

- Booking tickets through GDS software and other available portals
- Liaison with all Airlines for best-negotiated fares required for our tours/ clients
- Resolve issues related to airline tickets such as booking problems, cancellation of tickets, andthe issue of additional tickets.
- Maintain Strong PR with all airlines.
- Analyzing air tour budget and getting the lower fare than budget so that we can make moreprofits
- Scheduling flights based on customer needs and available flights
- Communicating with customers to answer questions about tickets, pricing, or flight schedules
- Collecting payment from customers for airline tickets, including cash, credit card transactions,checks, or money orders
- Entering customer information into a computer system to issue tickets or update records
- Explaining applicable fees and taxes for each ticket
- Helping clients with the travel-related question
- Working alongside the tours sales team

**Requirements**:

- Minimum 1-2 years of experience in domestic and international ticketing
- Bachelors or Diploma in Travel, tourism, or any related field.
- Experience in managing corporate clients
- Ability to work in a fast-paced environment
- Fluent in written and spoken English
- Able to work on excel

**Salary**: ₹25,000.00 - ₹40,000.00 per month

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

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