Customer Service/sales Representative

3 days ago

Surat, India Refrens Internet Private Limited Full time

As a Customer Service/Sales Representative, your primary responsibility is to provide excellent customer service and generate sales revenue for the company. You will be responsible for handling customer inquiries and complaints, resolving issues, and upselling products or services to customers.

**What you'll do**:

- Resolving customer complaints and issues, ensuring customer satisfaction and retention.
- Upselling and cross-selling products or services to customers.
- Building and maintaining relationships with customers to ensure repeat business.

**What you need to have**:

- High school diploma or equivalent required; Associate or Bachelor’s degree preferred
- Previous customer service & sales experience preferred* (not required)
- Strong verbal and written communication skills (highly preferred)**:

- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and basic computer skills
- Ability of negotiation.

To be successful in this role, you should have excellent communication and interpersonal skills, be able to work well in a team, and have strong sales skills. You should also have a good understanding of the company's products or services and be able to provide accurate information to customers. Additionally, you should be patient, empathetic, and able to handle customer complaints or issues professionally.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Shift:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Yearly bonus

Travel requirement:

- No travel

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Young Youth's of SURAT with FLUENT ENGLISH is only preferred.

**Experience**:

- Customer service/support: 1 year (required)
- Sales: 1 year (required)

**Language**:

- Proficient English (required)

  • Customer service representative

    2 days ago

    Surat, India Clerk-Tech Full time

    Job Title: Sales & Customer Service Representative Key Responsibilities: ∙Respond to inbound calls, emails, and chat messages from customers in a professional and timely manner. ∙Make outbound sales calls to potential and existing clients to promote offerings and close sales. ∙Understand customer needs and recommend suitable products or services....

  • Customer Service/Sales Represantative

    4 days ago

    Surat, Gujarat, India Astha Technology Solutions Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Full Job DescriptionLocation: Surat Only(Local candidates can apply only)Job Title: Customer Relationship Manager (CRM)We are looking for an enthusiastic and ambitious candidate who can join our team as a Customer Relationship Manager. The candidate should have exceptional communication skills with creative and helpful mindset. We want a strategic-thinker...

  • Customer Service Representative

    3 days ago

    Surat, India Yantra Design Full time

    Position Overview: As a Telesales Executive, your primary responsibility is to generate sales and increase revenue by effectively selling products or services over the telephone. You will be responsible for contacting potential customers, building rapport, and persuading them to make a purchase or take the desired action. This role requires excellent...

  • Customer Service Representative

    7 days ago

    Surat, Gujarat, India ZORKO Limited Full time ₹ 2,40,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative located in Surat. As a Customer Service Representative at ZORKO Limited, you will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include answering customer calls,...

  • Customer Service Representative

    2 weeks ago

    Surat, Gujarat, India Complete job Full time

    Customer Support Representative Fluent in English is must 80% Customer support 20% Sales Need to Speak with US Clients International experience would be an added advantage Experience: 2-4 Years LOCATION: Adajan near pal RTO Surat Shift Timing: 8 PM -6 AM 9.30-7.30 am **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per...

  • Customer Service Representative

    4 days ago

    Surat, Gujarat, India Complete job Full time

    **Job description** Customer Support Representative Fluent in English is must 80% Customer support 20% Sales Need to Speak with US Clients International experience would be an added advantage Experience: 2-4 Years LOCATION: Adajan near pal RTO Surat Shift Timing: 8 PM -6 AM 9.30-7.30 am **Job Types**: Full-time, Permanent Pay: ₹15,000.00 -...

  • Sales Service Representative

    5 hours ago

    Surat, Gujarat, India harVVest Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Sales RepresentativeLocation: Pal, Surat (On-site)Job Type: Full-timeCompany DescriptionharVVest is a fast-growing stock market education company dedicated to making financial learning practical, engaging, and life-changing. We teach trading, investing, and hedging with a focus on real-world application and practical learning. Founded by...

  • Customer Service Representative

    3 weeks ago

    Surat, India Bullion knot Full time

    Job Description Company Description Bullion Knot, established in 2020, is dedicated to manufacturing and exporting high-quality Designer Kurtis and gowns, including pattu gowns, georgette frocks, and organza frocks. Our products are well-regarded for their ease of use, shrink resistance, lightweight, and affordability. We follow the latest stitching...

  • Inside Sales Representative

    6 days ago

    Surat, India Agarwal Job Placement Full time

    We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets. As an inside sales representative,...

  • Sales Development Representative

    1 week ago

    Surat, India LOGICWIND Full time

    Job Title:- Sales Development Representative Job Overview: We are looking for a friendly, well-spoken sales development representative to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, soliciting potential customers, facilitating sales, and connecting customers...