Customer Service/sales Representative

3 days ago


Surat, India Refrens Internet Private Limited Full time

As a Customer Service/Sales Representative, your primary responsibility is to provide excellent customer service and generate sales revenue for the company. You will be responsible for handling customer inquiries and complaints, resolving issues, and upselling products or services to customers.

**What you'll do**:

- Resolving customer complaints and issues, ensuring customer satisfaction and retention.
- Upselling and cross-selling products or services to customers.
- Building and maintaining relationships with customers to ensure repeat business.

**What you need to have**:

- High school diploma or equivalent required; Associate or Bachelor’s degree preferred
- Previous customer service & sales experience preferred* (not required)
- Strong verbal and written communication skills (highly preferred)**:

- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and basic computer skills
- Ability of negotiation.

To be successful in this role, you should have excellent communication and interpersonal skills, be able to work well in a team, and have strong sales skills. You should also have a good understanding of the company's products or services and be able to provide accurate information to customers. Additionally, you should be patient, empathetic, and able to handle customer complaints or issues professionally.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Shift:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Yearly bonus

Travel requirement:

- No travel

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Young Youth's of SURAT with FLUENT ENGLISH is only preferred.

**Experience**:

- Customer service/support: 1 year (required)
- Sales: 1 year (required)

**Language**:

- Proficient English (required)



  • Surat, India GHMC Full time

    -Department: **Customer Service Representative** Project Location(s): **Surat** Education: **Diploma, College Degree** **Job Roles and Responsibilities****: - Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts...


  • Surat, India Yantra Design Full time

    Position Overview: As a Telesales Executive, your primary responsibility is to generate sales and increase revenue by effectively selling products or services over the telephone. You will be responsible for contacting potential customers, building rapport, and persuading them to make a purchase or take the desired action. This role requires excellent...


  • Surat, Gujarat, India ZORKO Limited Full time ₹ 2,40,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative located in Surat. As a Customer Service Representative at ZORKO Limited, you will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include answering customer calls,...


  • Surat, India Yantra Design Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Surat, Gujarat, India Complete job Full time

    Customer Support Representative Fluent in English is must 80% Customer support 20% Sales Need to Speak with US Clients International experience would be an added advantage Experience: 2-4 Years LOCATION: Adajan near pal RTO Surat Shift Timing: 8 PM -6 AM 9.30-7.30 am **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per...


  • Surat, India Astha Technology Solution Pvt Ltd Full time

    We are looking for an experienced and reliable **Female **Customer Service Representative (CSR) who is enthusiastic and passionate about connecting with and handling customers - an individual who loves communicating with customers and solving their concerns. We are looking for someone who takes pride in delivering optimum customer satisfaction at all times....


  • Surat, India Minds mapper Full time

    JOB DESCRIPTION: - Setting targets, creating performance plans, and maintaining standards for sales representatives. - Planning the sales strategy and Optimization of sales. - Searching for clients who might benefit from the company’s products. - Documentation and control of target achievement. - Work collaboratively across teams - including Engineering,...


  • Surat, Gujarat, India Airblack Full time

    Role: Customer Support RepresentativeLocation: RemoteTimings: 9:30 AM – 7:30 PM, 6 days/weekExperience: 0.5–3 years in customer service or pre-salesCTC: Up to ₹2.5 LPA + Monthly Incentives (Avg. in-hand ₹20,000)Languages: Kannada & EnglishAbout AirblackAirblack is India's leading skilling platform for microentrepreneurs and creators, impacting over...


  • Surat, India Wall Crown Full time

    Our company is looking for a sales representative to be responsible for generating leads and meeting sales goals. Duties will include sales presentations and product demonstrations, as well as negotiating contracts with potential clients. In order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics,...


  • Punagam, Surat, Gujarat, India Raja Rani Coaching Pvt. Ltd. Full time

    **Job Summary**: The **Customer Service Representative** will handle **incoming and outbound calls**, engage with potential students, and assist them in enrolling in **Raja Rani Coaching's** courses. This role requires excellent communication skills, the ability to handle objections, and a proactive approach to lead conversion. **Key Responsibilities (KRA -...