Inbound Customer Service Representative

3 days ago


Vikaspuri Delhi Delhi, India Underpin Services Full time

**Job Title**: Inbound Chat Process Support Executive
**Location**: Vikaspuri, Delhi

**Job Summary**:
**Key Responsibilities**:

- Handle inbound customer inquiries via chat, ensuring prompt and accurate responses.
- Provide solutions to customer issues by understanding their needs and offering guidance or escalation where required.
- Maintain a high level of professionalism and customer service during interactions.
- Keep records of customer interactions, complaints, and resolutions for reporting and analysis.
- Collaborate with internal teams (such as technical or product) to resolve customer queries efficiently.
- Stay updated on product or service knowledge to provide accurate information.
- Follow standard operating procedures and contribute to improving the process for better customer service.

**Qualifications**:

- High school diploma or equivalent; higher education preferred.
- Previous experience in a customer support role (chat-based preferred).
- Strong written communication skills with the ability to convey information clearly and concisely.
- Ability to handle multiple chats simultaneously in a fast-paced environment.
- Problem-solving mindset and ability to stay calm under pressure.

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Delhi, Delhi, India ECHOPRESS TECHNOLOGIES PRIVATE LIMITED Full time

    A Call Center Representative takes inbound and makes outbound calls with customers. Their duties include responding to questions and concerns about products or services their company offers. Pay: ₹15,330.84 - ₹20,902.42 per month **Experience**: - total work: 1 year (preferred) Work Location: In person


  • Naraina, Delhi, Delhi, India LNC Enterprises Full time

    **Job Title: Inbound Customer Sales Representative** **Location: Naraina, Delhi** We are seeking a customer-focused and results-driven Inbound Customer Sales Representative to join our team in Naraina, Delhi. As a key member of our sales department, you will be responsible for handling incoming sales inquiries, providing information about our...


  • Delhi, Delhi, India Four Star Consultancy Services Full time

    We are hiring customer service representative for international voice process (BPO). Should have exposure to high volume inbound call environment. Location : Gurugram, Haryana work from office Responsibilities Communicate with customers via inbound phone calls Provide resolution to customers queries about product, pricing and availability Work with...


  • Delhi, Delhi, India Talent Futures services Full time

    *Hiring for Inbound customer service* *Excellent English only* *Location Mohan estate delhi* *15 days training paid at gurgaon udhyog vihar* *5.5 days and day shift any 9 hours including break of 1 hour* *Must be graduate* *Fresher and experienced - calling team - 80 calls per day* *Salary bracket for exp in customer service - up to 35k in hand* *For...


  • Pitampura, Delhi, Delhi, India Aroson Industries Full time

    Job Vacancy is off telecaster representative, the daily task is just to receive inbound customer calls and support their queries. **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per month **Benefits**: - Paid time off Schedule: - Day shift Supplemental Pay: - Overtime pay - Performance bonus - Yearly bonus **Education**: -...


  • Pitampura, Delhi, Delhi, India Aroson Industries Full time

    Job Vacancy is off tele caller representative, the daily task is just to receive inbound customer calls and support their queries which will be related to their order updates, stock updated, location update. There is no outbound target based job. No targets no pressure is there to make sales. This is just customer support. **Job Types**: Full-time,...


  • Pitampura, Delhi, Delhi, India LAVNA Full time

    Looking for a Male Customer support representative to handle customer support calls. Should be knowing Hindi and English both, would be taught the work. Handle customers' inbound and outbound calls, solving queries. Telling them about products and services Roles & responsibilities would include: - Answering questions about a company's products or...


  • Delhi, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...


  • Delhi, Delhi, India MANVI INTERNATIONAL COURIER Full time

    **Job Title**: Customer Support Representative **Company**: Manvi International Courier **Location**: Dwarka Sector 7, New Delhi **Work Timing**: 10:30 AM to 7:30 PM **Salary**: ₹18,000 to ₹25,000 CTC **Experience**: 1-3 years in customer service (preferably in logistics/courier sector) **Joining**: Immediate **Education**: Graduate **Hiring...


  • Sarojini Nagar, Delhi, Delhi, India Cognify Digital Private Limited Full time

    We are looking for a customer-oriented service representative CSR will act as a liaison, provide services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency - **Responsibilities **_ - Identify and assess customers’ needs to achieve satisfaction - Build sustainable...