Wfm Executive

We are looking for WFM Executive, based in our Hadapsar office, details are as under; Key Responsibilities; - Understanding the work culture, processes, and delivery mechanism. - Order management - entering data into our portal. - Efficiently manage your time to deliver high volumes in demanding time frames - Should be good to work with large teams on...

**Company Description** WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

Job DescriptionDescriptionWe are seeking an experienced INFOR WFM Tester to join our team. The successful candidate will be responsible for testing INFOR WFM software and ensuring that it meets the quality standards. The ideal candidate should have 7-10 years of experience in INFOR WFM testing and should be able to work independently as well as in a...

we are hiring Senior Manager WFM for Pune location .Shift Timings - Flexible (24*7)Role Overview:Provide leadership and management to program staff and the primary care sector as it relates to workforce development.Contribute strategic development and partnerships relating to workforce developmentProvide leadership for the development of a workforce...

This role will be an essential part of the WFM Program in the Customer Operations Vertical.He/she should have the ability to quickly and efficiently assimilate process knowledge and be good at problem-solving and root cause analysis. They must be professional in conduct/behaviour, appearance and communication. An understanding of web technology and cable...

Functional Tester Job DescriptionJob DescriptionAs a functional tester, your primary responsibility will be to ensure that the system configuration meets the required standards. This includes pay rules, absence management, and security settings for different population groups.You will be responsible for writing and updating test scripts based on business...

Workforce management (WFM) include forecasting inflow volumes and staffing requirements, Managing and allocation of assignments to team member and respective stake holder for all Nodal and Regulatory complaints efficiently, monitoring real-time adherence to schedules, analysing performance data to make data-driven decisions for continuous improvement.

Roles & responsibilities - The Real Time Analyst is responsible for monitoring the effectiveness of the forecast and the execution of the scheduling plan. - Should be well versed with Basic excel & formulas * - Should be comfortable working in 24/7 rotating environment. - Maintain communication channels regarding events that impact call volumes. - Knowledge...

Job DescriptionJob Description:- Functional testing of system configuration includes but is not limited to pay rules, absences and security per cast population group.- Write and update test scripts based on business requirements.- Follow and execute test scripts & document testing results.- Document defects per direction of project team.- Retest defects once...

Job OverviewWe are seeking a seasoned professional to take on the role of Team Lead WFM. As a pivotal member of our workforce management team, you will be responsible for creating timely and accurate rosters, ensuring schedule adherence, and aligning with forecasted volumes.You will oversee the scheduling team and collaborate closely with forecasting,...