Opening for Customer Care Associate Position in
1 day ago
As a Customer Care Associate at our Multi-Cuisine Property, you’ll be an important part of our customer service team, working under our front-of-house manager to ensure our customers start their day off right. You’ll greet customers with a smile when they walk in the door and offer assistance with anything they need. This may be starting them out with a fruit juice, hot cup of coffee, answering questions about our delicious, branded and organic menu items or helping put together a table for a party.
Eligibility to apply:
Ability to work early morning and weekends, excellent communication skills, Positive attitude and friendly demeanor. Expecting 12th std. With Diploma in HM & Previous food service experience also experience handling cash and using credit card processing machines. (BHM/HM (Diploma) passed freshers, those OGT complete are Welcome).
Job Responsibilities:
Greet customers as they come into Our Multi-Cuisine and offer your assistance with their orders
Ring up food orders and communicate those orders to the kitchen staff, making sure to note any special requests so all items are made correctly
Explain menu items to customers with enthusiasm and descriptive language, and be knowledgeable about our ingredients so you can tell customers about our commitment to quality, local, organic food sources
Offer suggestions for order substitutions for customers with allergies or other dietary restrictions
Offer to help customers find seating and carry items to their tables
Ensure there is always hot, fresh coffee brewed and ready for customers, and keep coffee station clean and stocked with cream, sugar and other items
Direct customers to anything they need, such as utensils, soft drinks, coffee items, booster seats or directions to the restroom
Ask customers if they want their order for here or to go, and explain that all to-go orders use our Eco-friendly, compos table packaging.
CTC: ₹216,000.00/- PA. (Negotiable)
Industry: Hospitality
Location: Kolkatta
Pay: Up to ₹216,000.00 per year
**Benefits**:
- Food allowance
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Flexible shift
Supplemental Pay:
- Performance bonus
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- F&B Service: 1 year (required)
**Language**:
- English (preferred)
**Speak with the employer**
+91
+91-XXXXXXXXXX
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