Customer Service Representative

5 days ago


Banjara Hills Hyderabad Telangana, India Goodz Full time

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Customer Service Representative Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements**:

- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Knows English, Hindi and Telugu.

**Job Types**: Full-time, Permanent

Pay: ₹120,000.00 - ₹144,000.00 per year

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

Application Deadline: 28/01/2025



  • Banjara Hills, Hyderabad, Telangana, India Scientific Syndicate Full time

    **Job Title: Customer Support Representative** **Location: Hyderabad, Telangana** Are you a customer-focused individual with a knack for technical problem-solving? Join our vibrant team as a full-time on-site Customer Support Representative in the heart of Hyderabad. This is a fantastic opportunity to be a key player in delivering exceptional support...


  • Jubilee Hills, Hyderabad, Telangana, India AADITRI HOUSING PVT LTD Full time

    **Job description** Aaditri Housing Private Limited is a Guntur based real estate Company established in the year 2016. The Company has traversed a path of steady growth & expansion and has posted increasing turnover and profits year after year. The systems have been strengthened and new processes have been added. It’s been fastest growing & trusted...


  • Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Service Representative">About the Role:">We are seeking a highly skilled and experienced customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional support to our customers through various communication channels.">Key Responsibilities:">">Respond to customer...


  • Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service Representative">We are currently seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our organization, you will be responsible for ensuring that our customers receive the highest level of service and support.Responsibilities:Provide exceptional customer service and support via...


  • Hyderabad, Telangana, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...


  • Banjara Hills, Hyderabad, Telangana, India Inteliyo Full time

    Role & responsibilities - Present, promote and sell products/services using solid arguments to existing and prospective customers - Establish, develop and maintain positive business and customer relationships - Reach out to customer leads through cold calling - Expedite the resolution of customer problems and complaints to maximize satisfaction - Achieve...


  • Hyderabad, Telangana, India VIPSA TALENT SOLUTIONS Full time

    **Job Title**: Customer Service Representative (Chat Process) - Immediate Joiners Only **Location**: Madhapur, Hyderabad **Key Responsibilities**: - Handle customer inquiries via chat, providing timely and effective solutions. - Maintain a high level of professionalism and empathy in customer interactions. - Troubleshoot and resolve customer issues with a...


  • Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time US$ 50,000 - US$ 1,00,000

    Customer Service Representative Job DescriptionWe are looking for a customer service representative to join our team. The successful candidate will be responsible for ensuring customer satisfaction and providing professional customer support.The ideal candidate will have excellent communication skills, both written and verbal.They will also have the ability...


  • Hyderabad, Telangana, India AIOMS Full time

    Role Summary: Customer Service Representative - To Answer Phones to respond to general Customer's inquiries, concerns and complaints. Arrange for service requested by the Customers. To follow up with Doctor office for paperwork and Project a professional Company image through Phone interaction Essential Responsibilities: Service calls from Customers based...


  • Hyderabad / Secunderabad, Telangana, Gurgaon / Gurugram, India beBeecustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title:Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.",