Solution Designer

2 days ago

Bengaluru Karnataka, India Virtusa Full time

We are seeking a highly skilled and experienced Solution Designer to join our team in the Telecom Field Force Platform domain. As a Solution Designer, you will be responsible for designing, implementing, and optimizing end-to-end solutions that enhance the performance and efficiency of our telecom field force operations. You will collaborate closely with cross-functional teams, including product managers, business analysts, developers, and operations teams, to deliver innovative solutions that meet both business and technical requirements.
Key Responsibilities:
Solution Design & Architecture:
Develop comprehensive solution designs for telecom field force platforms, ensuring alignment with business requirements and strategic objectives.
Work with stakeholders to identify key business needs and translate them into technical requirements.
Design scalable, secure, and high-performance solutions, integrating various technologies, including mobile apps, IoT, cloud services, and backend systems.
Experience specific to BT Field Force platform

Platform Customization & Integration:
Work closely with the development team to ensure solutions are implemented according to the design, within timeline and budget constraints.
Provide solutions to streamline processes such as dispatching, scheduling, inventory management, and reporting for field technicians.
Stakeholder Collaboration:
Act as the bridge between technical and non-technical stakeholders, ensuring clear communication and understanding of the solution design.
Performance & Optimization:
Conduct assessments and reviews of existing field force solutions and identify opportunities for process improvement, automation, and system optimization.
Ensure that field force solutions provide real-time data, accurate reporting, and smooth operations for field agents.

Documentation & Compliance:
Create and maintain detailed technical documentation, including solution designs, architecture diagrams, and integration specifications.
Ensure adherence to industry standards, security protocols, and regulatory compliance requirements.
Project Leadership & Support:
Lead solution design sessions and support the project team in the successful implementation of the telecom field force platform.
Provide post-implementation support, troubleshooting, and optimizations based on real-world feedback.

**About Virtusa**

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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