Solution Designer
6 days ago
Performing Design/Consulting activities for OSS component for Managed Services from BT LOB by interacting with Solution designers and Platform users.Actively participating in Design calls DRT, CA, CFT to understand the Component impact for the requirement during the design window sprints.Work closely with OSS Designer, Platform Architect, Solution Design Architect and Line Managers to chalk out the requirement both at high level and low level, document it and realize the plan.Walking through the proposed design to the technology and testing teams before the actual implementation window starts.Ensure that the Design process, Design audit documents, Stakeholders Sign off mails are all updated correctly in the SharePoint for tracking and reference.Service Assurance Oversee and manage service assurance processes to ensure high availability and performance of telecom services.Incident Management Lead the incident management process, ensuring timely resolution of service disruptions and minimizing impact on customers.Problem Management Identify root causes of recurring issues and implement permanent solutions to prevent future incidents.Change Management Manage and coordinate changes to the telecom infrastructure, ensuring mínimal disruption to services.Process Improvement Continuously improve service assurance processes and methodologies to enhance efficiency and effectiveness.Collaboration Work closely with cross-functional teams, including network operations, engineering, and customer support, to ensure seamless service delivery.Reporting Generate and analyze service performance reports to identify trends and areas for improvement. Qualifications Education Bachelors or Masters degree in Telecommunications, Engineering, or a related field.Experience 12 15 years of professional experience in telecom service assurance, with a focus on incident, problem, and change management. Technical SkillsStrong understanding of telecom networks and infrastructure.Proficiency in service assurance tools and platforms.Experience with ITIL or other service management frameworks.Knowledge of network monitoring and performance management. Soft SkillsExcellent problem solving and analytical skills.Strong communication and leadership abilities.Ability to work in a fast paced and dynamic environment.Strong understanding of telecom networks and infrastructure.Proficiency in service assurance tools and platforms.Experience with ITIL or other service management frameworks.Knowledge of network monitoring and performance management
**About Virtusa**
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Graphic designer
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Web / Graphic Designer
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Solutions Designer
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Solution Design
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Solution Architect
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Solution Designer-dort
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Customer Solution Design Professional
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Solution Design Professional
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Solution Architect
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Bengaluru/bangalore Chennai Hyderabad/secunderabad Pune, India Acura Solution Full time ₹ 8,00,000 - ₹ 24,00,000 per yearJob Description:Solution Architect with Java or DotNet or Angular/FED.Location – Chennai/Pune/Hyderabad/Bangalore.Solution architects with Java, .NET, or Angular responsibilities, including:Enterprise front-end web applicationsWorking with a team to implement and architect large-scale front-end web applications using the latest technologiesAzure-based...
