Salesforce Administrator

7 days ago

Mumbai, India Crest IT Consulting Pvt Ltd Full time

**CRM Salesforce Administrator/ Support**

**Roles & Responsibilities**
- Upgrading and configuring Salesforce systems for optimized integration
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups
- Salesforce Administrator responsibilities include creating user accounts, maintaining our sales databases, and training staff on the effective use of Salesforce products.
- Knowledge of.NET, SQL Server, IIS, API, and Java will be an added advantage.
- Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups.
- Resolve user support tickets.
- Identify and gather requirements from users and stakeholders.
- Support team members and monitor user adoption of Salesforce tools in our organization.
- Provide ongoing user training and create training materials as needed.

**Requirements**:
**Key Skills Required**
- Proven work experience of 1-3 years as a CRM Salesforce Administrator/ Support
- Salesforce certification will be an added advantage.
- Extensive experience in the administration and maintenance of Salesforce systems
- Experience in performing Salesforce upgrades and ensuring successful integration.
- Exceptional ability to create and maintain Salesforce databases.
- In-depth knowledge of Salesforce products and their functionalities

**Qualifications**
- BSc IT/ B. Tech/ B.E.
- Location: - Any Bank (Client Location) or Andheri

**Benefits**

**Salary**: -Best in Industry Standard

Great team and oppertiunity to learn

Job security

PF Facilities

Gratuity

Mediclaim

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