Social Media Coordinator

Published 2025-06-18

**About Quest Alliance**:
At Quest Alliance, we transform learning ecosystems through education technology, capacity building, and collaboration to build 21st-century skills for learners and facilitators.

We are a not-for-profit trust that focuses on research-led innovation and advocacy in the field of teaching and learning. We engage with educators, civil society, government institutions and corporate organizations to demonstrate and enable scalable and replicable solutions in school education and vocational training.

**About the role**:
We are looking for a proactive and creative **Social Media Coordinator** to manage the social media presence of **Quest Alliance**. The role requires someone who can curate impactful content, coordinate campaigns, and help strengthen the organization’s digital footprint. You will be at the heart of content planning, execution, and evaluation—ensuring brand voice consistency and engagement across platforms.

**Key Responsibilities**:

- Take ownership of **Quest Alliance**’s social media presence, ensuring consistency, creativity, and responsiveness across platforms.
- Collaborate with program teams to create a monthly content calendar. Curate and develop platform-specific content, aligning it with organizational updates and priorities.
- Write clear, engaging, and on-brand social media content. Ensure alignment with **Quest Alliance**’s tone, narrative, and style across all channels.
- Plan and implement compelling and informative social media campaigns. Support both organic and paid campaigns, including collaborations with influencers.
- Execute the finalized social media strategy across **Quest Alliance** and **The Future Right Skills Network (FRSN)** platforms, bringing alive communication objectives through timely and high-quality content.
- Conduct weekly reviews and performance assessments. Generate monthly and quarterly analytics reports with actionable insights to enhance engagement and impact.
- Ensure all content adheres to brand guidelines and supports brand safety across all owned and earned digital assets.
- Work closely with the Marcomm team, program teams, and other stakeholders to ensure deadlines are met and campaigns reflect programmatic goals.
- Support any other content or communication needs that arise within programs or organizational initiatives.
- Plan and manage content for the monthly social media calendar, ensuring alignment with campaign goals and key organizational priorities.
- Coordinate and publish content across all identified online platforms.
- Support website-related content management tasks, including updates, uploads, and coordination as required.
- Effectively use social media scheduling and listening tools (like **Konnect Insights**, **Hootsuite**, **Sprout Social**, etc.) to plan, monitor, and optimize posts.
- Monitor comments, messages, and mentions, and engage with stakeholders promptly and respectfully.
- Manage digital engagement tactics such as webinars, Q&A sessions, Instagram Lives, and similar interactive formats.
- Create and edit basic visual and video content, using tools like **Canva**, **Adobe Express**, and other similar tools in coordination with the design team.

**Required Attributes**:

- Experience in managing multi-platform social media for an organization (3-5 years)
- Strong copywriting and storytelling skills
- Ability to conceptualize and execute informative, engaging campaigns
- Familiarity with social media scheduling and analytics tools
- Basic design skills (e.g., Canva) for creating simple visual posts
- Excellent planning and coordination abilities
- Awareness of current trends, platform updates, and best practices
- Prior experience in a non-profit or education/impact-driven organization (preferred)

**Contact**:
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