Transaction Services Representative

3 days ago

Chennai Tamil Nadu, India Citi Full time

The Transaction Servi Rep 5 is an entry level position responsible for providing analytic and administrative support to traders, in coordination with the Transaction Capture team.The overall objective of this role is to maintain position records and provide support with processes surrounding securities.

**In this role, you’re expected to**:

- Provide support for Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.
- Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations
- Support trade capture management, Front to Back reconciliation, identifying operational risk, trade confirmation and settlement forecasts
- Provide support within established trade capture and settlement systems and procedures, under general supervision
- Conduct pre-settlement tasks, including analyses and report preparation, and resolve escalated issues that require research
- Interpret data and utilize data analysis tools to identify process improvements and/or launch new products/services and technologies
- Minimize risk by understanding and monitoring errors and suggesting solutions, and ensuring adherence to audit and control policies
- Identify policy gaps and make recommendations to support the streamlining of related work processes
- Escalate all requests / inquiries / issues / errors in a timely manner
- 2-4 years of experience in a related role
- Ability to work under pressure and manage to deadlines
- Ability to work in a fast-paced environment
- Consistently demonstrates clear and concise written and verbal communication
- Attention to detail and intermediate problem solving skills
- Demonstrates a good knowledge of Bank related systems

**Education**:

- High School diploma or equivalent
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Transaction Capture Services
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Customer Service Representative

    19 hours ago

    Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...

  • Csr (Customer Service Representative) - Banking

    1 week ago

    Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...

  • Client Service Representative

    1 week ago

    Chennai, Tamil Nadu, India SPS Ventures Full time

    **Designation: Senior Client service representative** Role: Patient Scheduling Representative Shift: Night Shift (US Shift) (05:30 pm IST to 2:30 am IST) Working Days: Monday to Friday (Saturday & Sunday fixed off) Experience Required: 1 to 4 Years in BPO international voice process or any customer-facing role Communication Skills: Excellent verbal and...

  • Transaction Svs. Supervisor

    2 weeks ago

    Chennai, Tamil Nadu, India Citi Full time

    The Transaction Svs Supervisor is an intermediate management level position responsible for leading and supervising a medium sized unit of support employees, in coordination with the Transaction Capture team. The overall objective of this role is to improve processes, interpret data, prepare reports, and minimize bank risk through ensuring adherence to audit...

  • Transaction Processing Representative

    1 week ago

    tamil nadu, India Mphasis Full time

    Job Title: Transaction Processing Executive/Officer Work Location: DLF SEZ IT Park, Tower 1B, Level 1-5, 1/124, Shivaji Garden, Manapakkam, Mount Poonamalle Road, Chennai, Tamil Nadu 600089. (Work from office) Shift time: Complete Night shifts (Two ways cabs are available) Note: The Present job opportunity is only for Fresher or has who less than a year of...

  • Customer Service Representative

    6 days ago

    Chennai, Tamil Nadu, India Domaincer Full time

    Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. **Job Type**: Fresher **Benefits**: -...

  • Junior Service Representatives

    2 weeks ago

    Chennai, Tamil Nadu, India Namlabs technologies pvt ltd Full time

    A Customer Service Representative (CSR) acts as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. They handle a variety of tasks, including responding to customer questions, processing orders, handling complaints, and providing information about products and services. CSRs are crucial for...

  • Customer Service Representative

    3 days ago

    Siruseri, Chennai, Tamil Nadu, India Ayur.ai Private Limited Full time

    **Job Title: Customer Service Representative** **Location**: Siruseri, Chennai **Workplace type**: Onsite **Employment Type**: Full-time **Company**: Ayur.AI - **About Ayur.AI**_ Ayur.AI is transforming personalized health and wellness through AI-powered Ayurveda solutions. Our platform provides users with tailored recommendations based on their unique...

  • Transaction Quality Assurance Associate

    1 week ago

    Chennai, India NTT Data Services Full time

    Experts in Claims Adjudication or Payer member enrollment Process - Should know end to end Claims adjudication process/Member Enrollment Process - Has to audit completed claims/Member enrollment transactions - Needs to be completed the daily task which assigned by the team lead - Demonstrate professional courtesy and represents the company in a positive...

  • Transaction Manager

    2 weeks ago

    Chennai, India Shamrock Value Private Limited Full time

    Job Title: Transaction Manager – Industrial & Logistics Services (Chennai)Location: Chennai, Tamil NaduJob Type: Full-time About the Role: We are seeking an experienced Transaction Manager to join our Industrial & Logistics Services team in Chennai. This role focuses on facilitating large-scale industrial and warehousing property transactions, managing...