Need for Call Center

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and...

Key Responsibilities of an International Call Centre HeadLeadership & Management: Recruit, train, coach, and motivate a large team of call center representatives.Operations Oversight: Monitor daily call center statistics, such as call waiting times and call duration, to identify areas for improvement and ensure efficiency.Performance Management: Set clear...

Job descriptionA Call Centre Executive serves as the primary point of contact between a company and its customers. They manage inbound and outbound calls, address inquiries, resolve complaints, and ensure a positive customer experience. This role is pivotal in maintaining customer satisfaction.Key ResponsibilitiesHandle a high volume of inbound and outbound...

A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. **Salary**: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...

Job brief **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

**Job brief** **Responsibilities** 1. Manage large amounts of inbound and outbound calls in a timely manner 2. Follow communication “scripts” when handling different topics 3. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives 4. Seize opportunities to upsell products when they arise 5....

Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

Hey VISHAL this side... I am a business developer from Delhi and am currently working on a digital project. Where I have a society where I am working at supervisor level. My society has given a platform to these youngsters. By working there you can earn Rs 25000 to Rs 30000 monthly. If you want to know more details about my work then drop your number my...

**AIM MULTISKILLS JOBS PVT. LTD..**: **EXP REQUIRED: 8-14 YEARS**: Call Center Incharge **COURIER,TRANSPOTATION,FREIGHT,WAREHOUSE**: **NCR-BINOLA**: **8 - 11 LAKHS**: