Ai Native Ea to Startup Founder
2 weeks ago
### About the role: We’re looking for a Founder‘s Office Associate who will wear multiple hats across: - **AI-driven operations & automation** - **Customer support & success** - **Sales support, demos, and upsell strategy** - **Product insights & feedback loops** This is a **cross-functional, dynamic role** for someone who thrives in ambiguity, enjoys building things from scratch, and loves playing with AI tools to solve real-world problems. ## **Responsibilities: ** ### **Operations & Automation (~40%)** - Identify repetitive processes across customer support, internal ops, and sales — and **automate them using AI tools, APIs, and no-code platforms.** - Build, manage, or integrate tools that streamline operations (think Zapier, GPT APIs, LangChain). ### **Customer Success & Support (~20%)** - Engage with customers to **resolve support tickets, guide onboarding**, and ensure continued satisfaction. - Act as a **technical liaison** between customers and engineering. ### **Product Feedback & Growth (~20%)** - Channel customer feedback into actionable product improvements. - Collaborate with product and engineering teams to **prototype new features or solutions**. ### **Sales & Upsell (~20%)** - Assist the founder and sales team in **sales calls, demos, and technical discussions.** - Identify **upsell opportunities** and help execute expansion strategies. - Contribute to **improving the sales process with AI and automation.** # Prerequisites: - **Native Operator**: Familiarity with LLMs, prompt engineering, and no-code AI tools. - **Sales & Growth Orientation**: Comfortable with pitching, customer demos, and understanding revenue growth levers. - **Technical Comfort**: Can work with APIs, automation platforms (Zapier, Make, Retool), and basic scripting is a plus. - **Customer-First Thinking**: Deep empathy for customers and a strong problem-solving mindset. - **Startup Hustler**: You’re proactive, self-directed, and thrive in an ambiguous, fast-moving environment. - Bonus: **Previous experience in SaaS, AI startups, customer success, sales engineering, or product ops.** ## Nice to Have - Prior experience in SaaS, AI startups, customer success, sales engineering or product operations. - Familiarity with building and automating internal processes beyond the basics. # Why Join Us - Be part of a **founding team shaping the future of AI in hiring.** - Work directly with the founder and core team — massive exposure. - Opportunity to **grow into a leadership role** in success, growth, or operations. - Competitive compensation, flexible work setup, and a chance to shape your own role. Pay: ₹600,000.00 - ₹1,500,000.00 per year Work Location: In person **Speak with the employer** +91 9008078505
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AI native EA to Startup founder
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