AI native EA to Startup founder

4 weeks ago

Bengaluru, India FullThrottle Labs Pvt Ltd Full time

Scouto is redefining recruitment with an *autonomous AI recruiterthat can source, outreach, video screen, rank, and schedule candidates — all without human intervention. Our goal is simple:make hiring instant, effortless, and AI-powered. We're a fast-growing startup backed by strong traction and a powerful AI core. If you're excited about operating at the intersection of AI, automation, product, and growth*, we want to hear from you.

About the role:

We're looking for a Founder's Office Associate who will wear multiple hats across:

  • *AI-driven operations & automation*

  • *Customer support & success*

  • *Sales support, demos, and upsell strategy*

  • *Product insights & feedback loops*

This is a *cross-functional, dynamic role* for someone who thrives in ambiguity, enjoys building things from scratch, and loves playing with AI tools to solve real-world problems.

*Responsibilities:*
*Operations & Automation (~40%)*

  • Identify repetitive processes across customer support, internal ops, and sales — and *automate them using AI tools, APIs, and no-code platforms.*

  • Build, manage, or integrate tools that streamline operations (think Zapier, GPT APIs, LangChain).

*Customer Success & Support (~20%)*

  • Engage with customers to *resolve support tickets, guide onboarding*, and ensure continued satisfaction.

  • Act as a *technical liaison* between customers and engineering.

*Product Feedback & Growth (~20%)*

  • Channel customer feedback into actionable product improvements.

  • Collaborate with product and engineering teams to *prototype new features or solutions*.

*Sales & Upsell (~20%)*

  • Assist the founder and sales team in *sales calls, demos, and technical discussions.*

  • Identify *upsell opportunities* and help execute expansion strategies.

  • Contribute to *improving the sales process with AI and automation.*

Prerequisites:

  • *Native Operator*: Familiarity with LLMs, prompt engineering, and no-code AI tools.

  • *Sales & Growth Orientation*: Comfortable with pitching, customer demos, and understanding revenue growth levers.

  • *Technical Comfort*: Can work with APIs, automation platforms (Zapier, Make, Retool), and basic scripting is a plus.

  • *Customer-First Thinking*: Deep empathy for customers and a strong problem-solving mindset.

  • *Startup Hustler*: You're proactive, self-directed, and thrive in an ambiguous, fast-moving environment.

  • Bonus: *Previous experience in SaaS, AI startups, customer success, sales engineering, or product ops.*

Nice to Have

  • Prior experience in SaaS, AI startups, customer success, sales engineering or product operations.

  • Familiarity with building and automating internal processes beyond the basics.

Why Join Us

  • Be part of a *founding team shaping the future of AI in hiring.*

  • Work directly with the founder and core team — massive exposure.

  • Opportunity to *grow into a leadership role* in success, growth, or operations.

  • Competitive compensation, flexible work setup, and a chance to shape your own role.

Job Type: Full-time

Pay: ₹600, ₹1,500,000.00 per year

Work Location: In person

Speak with the employer

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