Customer Support Executive
4 days ago
Job Title: Telecaller - Customer Support Executive
Experience: 3 to 5 Years
Location: Jayanagar, Bengaluru
Work Mode: Work from Office
Job Summary:
We are seeking an experienced Telecaller with strong communication and persuasion skills
to handle client coordination and daily follow-ups. The role involves maintaining regular
contact with clients, collecting required information, and ensuring smooth day-to-day
communication and updates.
Key Responsibilities:
- Make regular calls to clients for collecting data, updates, and follow-ups on assigned
activities.
- Maintain a daily record of client communication and ensure timely sharing of
information with internal teams.
- Coordinate between clients and respective team members for any queries or
requirements.
- Ensure accurate data entry and tracking of client responses and updates.
- Maintain professionalism and build positive client relationships through clear and
courteous communication.
- Assist the HR/Admin/Accounts team in gathering information or updates related to
client deliverables when needed.
- Meet daily/weekly call and update targets as assigned.
Required Skills & Qualifications:
- Graduated in any discipline.
- 3 to 5 years of experience in telecalling, client coordination, or customer handling
roles.
- Excellent verbal and written communication skills.
- Strong convincing ability and a professional telephone manner.
- Good knowledge of Excel or basic data tracking tools.
- Proactive, organized, and comfortable managing daily client communication.
- Must be willing to work from the office.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
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