International Voice Process

4 days ago

BTM Layout Bengaluru Karnataka, India Edstellar Solutions Private Limited Full time

**Job Title**: International Voice Process Executive

**Location**: JP Nagar, Bangalore
**Experience**: 0-6 months or relevant experience with US customers
**Shift Timing**: US Shifts (5:30 PM - 2:30 AM or as per requirement)
**Employment Type**: Full-Time (Work from Office)

**Job Summary**:
**Key Responsibilities**:

- **Customer Interaction**:

- Handle inbound and outbound calls for US-based customers professionally.
- Provide accurate information and resolve customer queries efficiently.
- **Issue Resolution**:

- Address and resolve customer concerns, ensuring satisfaction.
- Escalate unresolved issues to the appropriate departments.
- **Process Adherence**:

- Follow scripts and standard operating procedures (SOPs) to ensure process compliance.
- Maintain detailed and accurate records of customer interactions in the CRM.
- **Team Collaboration**:

- Collaborate with team members to meet targets and deadlines.
- Provide feedback for process improvement where necessary.

**Key Skills and Qualifications:Educational Requirements**:

- Minimum qualification: Bachelor's degree or equivalent.

**Skills**:

- Exceptional spoken English with a clear and neutral accent.
- Strong interpersonal and active listening skills.
- Ability to handle pressure and resolve issues effectively.
- Familiarity with US culture and customer service expectations is a plus.
- Basic computer literacy and typing skills.

**Experience**:

- 0-6 months of experience in an international voice process or customer service role.
- Prior experience interacting with US customers is highly desirable.

**Additional Requirements**:

- Willingness to work in rotational US shifts.
- Ready to relocate or commute to the JP Nagar location.

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹33,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Fixed shift
- Night shift
- US shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Do U have excellent Communication Skills
- Or Do you have experience In International Voice process Experience
- Can u relocate near JP nagar Bangalore If Selected
- How Soon you Can join if we offer you

Work Location: In person

**Speak with the employer**
+91 9353868759
Expected Start Date: 17/12/2024

  • Voice Process

    1 week ago

    Jayanagar, Bengaluru, Karnataka, India VOICE PROCESS - Jayanagar Full time

    Urgently hiring Voice process associate for telecalling/voice process Domestic Day shift. Location : Jayanagar - Bangalore Pay : excellent pay **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Paid time off Schedule: - Day shift - Monday to Friday Supplemental Pay: - Commission pay - Joining bonus - Overtime pay -...

  • Voice Process Associate- International Voice Exp

    2 weeks ago

    Bengaluru, Karnataka, India Offload Process Private Limited Full time

    Designation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...

  • Voice Process

    1 hour ago

    BTM Layout, Bengaluru, Karnataka, India Taazaa Tech Pvt Ltd Full time

    Job Summary:* We're looking for a highly skilled Voice Process Executive to join our team. As a Voice Process Executive, you'll be responsible for handling inbound and outbound customer calls, providing exceptional customer service, and addressing customer queries in a timely and efficient manner. *Key Responsibilities:* - *Customer Service:* - Handle...

  • International Voice Process

    2 weeks ago

    Bengaluru, Karnataka, India impact pvt Full time

    Role : International Voice Process Experience : Min 1 year of experience Into International Voice Process Location : Bangalore Salary : 40K CTC Education : HSC/Graduation Notice : Immediate Pay: Up to ₹480,000.00 per year **Experience**: - International voice process: 1 year (required) Work Location: In person **Speak with the employer** +91...

  • International Voice Process

    2 days ago

    Bengaluru, Karnataka, India impact pvt Full time

    Role : International Voice Process Experience : Min 6 Months of experience of International Voice Process Location : Bangalore Salary : Up to 40K Shift : US Shift Education : HSC/Graduation Notice : Immediate Pay: Up to ₹40,000.00 per month **Experience**: - International voice process: 1 year (required) Work Location: In person **Speak with the...

  • International Voice Process

    2 weeks ago

    Bengaluru, Karnataka, India Hiring Coach Full time

    **Job Title: International BPO Executive - Voice Process** **Location: Kudlu Gate, Bangalore** **Experience: 1-3 years** **Shift Type: 24/7 Rotational (US/UK/Australia)** **We are looking for experienced BPO professionals for an international voice process.** **Responsibilities**: **Handle inbound and outbound international calls** **Deliver excellent...

  • International Voice Process

    7 days ago

    HSR Layout, Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    ROLE - INTERNATIONAL VOICE PROCESS LANGUAGE - ENGLISH QUALIFICATION - GRADUATE EXPERIENCE - FRESHER / MINIMUM 6 MONTHS IN TELESALES SALARY - 20,000K-25,000K WORKING DAYS - 5 DAYS WORKING ( FIXED WEEKOFF) WORKING TIME - 6PM - 4AM NO CAB FACILITY **Job Types**: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹27,000.00 per month **Benefits**: -...

  • International Voice Process

    7 days ago

    HSR Layout, Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    Role : International Voice Process, Fresher Also fine. Salary : 25K to 27K + Incentives , Online Interview only We Contacting, Location: HSR Layout Bangalore, We are looking Immediate Joiner Now , 5 days working , 2 days Weekoff, Call me 9364897946 **Job Types**: Full-time, Permanent, Fresher Pay: ₹200,000.00 - ₹300,000.00 per...

  • International Voice Process

    1 week ago

    Bengaluru, Karnataka, India CAPFORCE INTEGRATED SERVICES Full time

    Job Description: International Voice Process Executive Company: 24/7 Location: Marathahalli, Bangalore Position: International Voice Process Executive **Salary**: Freshers: ₹18,000 per month Experienced: ₹20,000 - ₹31,000 per month **Job Type**: Full-Time, Rotational Shifts Shift Timing: Rotational Shifts with 2 Rotational Week-Offs Cab...

  • International Voice Process

    2 days ago

    HSR Layout, Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    Role : International Voice Process, Fresher Also fine. Salary : 25K to 27K + Incentives , Online Interview only We Contacting, Location: HSR Layout Bangalore, We are looking Immediate Joiner Now , 5 days working , Saturday and Sunday Fixed weekoff, Call me 9364897946 **Job Types**: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per...