Avp, Business Analytics

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citis Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients and the publics trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

**In this role, you’re expected to**:

- Gathers operational data from various cross functional stakeholders to examine past business performance
- Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
- Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
- May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
- Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
- Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
- Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
- 7-9 years of experience
- ** Technical Skills**: Basic statistical Modeling (Logistic Regression, Decision Tree), Python, SAS, MS Excel and Power Point, SQL
- ** Business Knowledge**:Operations Analytics and Banking Domain Knowledge
- ** Good To Have**:Having knowledge of Text Mining, Operations Analytics, Business Analytics, Capacity Planning, Workforce Management, Customer Service Analytics, financial services analytics
- This position requires excellent analytical and business strategy skills
- Effective communication skills - Excellent written and verbal communications skills
- Ability to present to business partners and/or leaders to gain approvals
- Project and process management skills
- Solid organizational skills and ability to manage multiple projects at one time
- Self-starter who also has a demonstrated ability to work successfully in team environment.
- Must Have Other Skill: Strong Logical Reasoning Capabilities, Willing ness to learn new skill, Stakeholder Management
- Good Communication and presentation skill

**Education**:

- Bachelors/University degree or equivalent experience

**Shift Timings**: 12:00 - 9:00 PM IST

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
- **Job Family Group**:
Decision Management
- **Job Family**:
Business Analysis
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting