Back-office Executive

1 week ago

Thiruvananthapuram, India Ecorgy Solutions Full time

10:30 PM to 7:30 AM

**Job location**:Elippode, Trivandrum (WFO)**:
**Experience **:Minimum 1 year of experience in non-voice process in the BPO industry.**:
**Qualification**:Bachelor's degree or Diploma**:
**Job Description**:
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**Role Overview**:
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**As a BPO Back Office Executive at Ecorgy Solutions, you’ll play an integral role. Your responsibilities include managing back-office operations, leveraging analytical skills for data management, and ensuring efficient time management.**

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**Responsibilities**:
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- **Efficiently manage back-office operations and associated non-voice processes.**
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- **Organize clinician visit schedules based on the prescribed frequency.**
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- **Extract relevant information from incoming referrals or requests for assignment purposes.**
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- **Manage and address clinician inquiries within designated patient groups.**
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- **Monitor patient enquiries and responding on time.**
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- **Coordinate with clinicians to arrange additional disciplines and lab tests required for patients.**
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- **Organize and update patient or case records in a secure filing system.**
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- **Accurately input patient or case details into designated databases.**
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- **Show accountability and adhere to the “do it right first time” concept**
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- **Perform any other assigned tasks as needed.**
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**Requirements**:
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- **Bachelor’s degree or Diploma**
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- **Minimum 1 year of experience in non-voice process in the BPO industry.**
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- **Proficient in MS-Excel and with good typing speed and accuracy.**
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- **Excellent English communication skills and efficient responsive behavior.**
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- **Strong analytical and data management skills.**
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- **Strong attention to detail and accuracy in data handling.**
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- **Willing to work night shift (10:30 PM to 7:30 AM) from our office at Elippode, Trivandrum.**
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**Benefits of Joining**:
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**Joining Ecorgy Solutions offers exposure to a dynamic healthcare environment, providing opportunities for professional growth and development in the field. We value your commitment to excellence and offer a supportive work culture.**

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**Benefits Include: EPF, ESI or Group Mediclaim policy after 6 months of joining and Gratuity; Rewards & growth based upon performance; professional development opportunities; training and mentorship programs.**

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**For more information on compensation and benefits, contact us at 9061161927. To apply, kindly send your resume to

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