Journey Expert

6 days ago

Bengaluru Karnataka, India ANZ Banking Group Full time

**Req ID**: 97930 **Department**: Insto Banking Services Payments **Division**: Institutional **Location**: Bengaluru About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers. About the Role **Role Location**: M3 Building, Acacia As a Senior Business Analyst, you will be responsible for contributing to range of payment projects in the International & Pacific Tribe within Group Payments. You will collaborate with senior stakeholders and demonstrate strong domain knowledge and requirement elicitation skills. What will your day look like? - Ensure scope and requirements are well understood and articulated in a way that can be progressed by Delivery teams. - Conduct workshops to document requirements and provide clear, business focused requirements and acceptance criteria and ensure they are aligned to business or customer outcomes - Ensure that work items are correctly broken down to support Delivery with the tools that are used in ANZ (Jira, Confluence, PS Project etc.) - Understands end-to-end project delivery lifecycle and can contribute to various phases of it - Change management principles are applied to ensure scope and requirements are well baselined and any changes are correctly impacted assessed and approved. **Note**: This is an individual contributor role. What will you bring? To grow and be successful in this role, you will ideally bring the following: - Proven experience as Senior Business Analyst / Journey Expert across medium to large initiatives in Payments or Banking Domain. - Proficiency in Scoping, Requirement Elicitation, Planning and Risk Management - Ability to communicate and influence a wide range of stakeholders effectively - An extensive problem solving “toolkit”. Broad range of visualisation techniques covering scope, plan & progress, value benefit etc. - "Proficient in understanding and analyzing data workflows, including data integration, processing, and management" - Commitment to fostering a team culture, energy building and agile ceremonies You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. Job Posting End Date 11/06/2025, 11.59pm, (Melbourne Australia)

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