Customer Care Representative
1 week ago
Help customers with technical & billing related queries
Reply and manage customer support ticket on our Support Desk
Manage large amounts of incoming phone calls
Coordinate with other teams to make sure customer queries are resolved; provide consultation to potential & interested clients.
Keep records of customer interactions, process customer accounts, and file documents.
Convince Customer to purchase product
Help them to choose product
Proven customer support experience or experience as a Client Service Representative
Excellent English/Telugu language skills
Should have own two wheeler/car.
Should have good work ethics and follow ups.
Ability to convince and convert leads into customers.
Providing complete information to clients.
A peoples person and a ready go
- getter.
**Salary**: ₹14,297.00 - ₹16,215.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
Ability to commute/relocate:
- Mukundnagar, Pune - 411037, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 1 year (preferred)
- International BPO: 1 year (preferred)
**Language**:
- Telugu (preferred)
- English (preferred)
- Marathi (preferred)
**Speak with the employer**
+91 8208682034
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