Receptionist Telecaller

A "Receptionist cum Telecaller" job description typically involves managing the front desk of an office, greeting visitors, answering incoming calls, providing basic company information, directing calls to appropriate departments, scheduling appointments, maintaining reception area tidiness, and sometimes performing outbound calls for lead generation or customer follow-up, essentially combining receptionist duties with basic telemarketing tasks. Key responsibilities may include:

- **Front Desk Management**:

- Welcoming and greeting visitors professionally.
- Directing visitors to the correct person or department.
- Maintaining a clean and organized reception area.
- Managing incoming mail and deliveries.
- **Telephone Management**:

- Answering all incoming calls promptly and professionally.
- Taking accurate messages and transferring calls to the appropriate person.
- Providing basic company information to callers.
- Scheduling appointments over the phone.
- **Telemarketing/Sales Support (depending on the company)**:

- Making outbound calls to potential clients for lead generation.
- Following up with existing customers regarding inquiries or appointments.
- Providing product or service information to callers.
- **Administrative Tasks**:

- Maintaining visitor logs and contact details
- Updating appointment schedules
- Filing documents and maintaining records
- Ordering office supplies
- **Company Specific Needs**:Depending on the company, the receptionist cum telecaller role may have a heavier focus on either the reception or telemarketing aspects.
- **Sales Skills**:If the role involves outbound sales calls, strong sales skills and knowledge of the company's products or services are essential.
- **Customer Service Focus**:Regardless of the specific tasks, a customer-centric approach is vital for a successful receptionist cum telecaller.

Pay: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person