Tele Calling Executive

16 hours ago


Pune Maharashtra, India RD Info Global Solutions Pvt. Ltd. Full time

**Job Overview**:
We are looking for energetic and detail-oriented **Telecallers for our Mass Tort Process**. The role involves making outbound calls to U.S. consumers, verifying their eligibility for legal claims, and qualifying leads as per campaign requirements.

**Key Responsibilities**:

- Make **outbound calls** to U.S. consumers regarding ongoing **Mass Tort campaigns**.
- Verify consumer details and check eligibility based on campaign scripts.
- Accurately capture information and update the CRM/database.
- Transfer/qualify leads to the next stage of the process.
- Meet daily and weekly call/lead verification targets.
- Ensure compliance with **process scripts, quality guidelines, and client requirements**.
- Handle calls professionally while maintaining confidentiality of client data.
- **Requirements**:

- Experience in **U.S. Voice Process / Mass Tort / Legal BPO** preferred (freshers with excellent communication skills may apply).
- Excellent **English communication skills** (verbal & written).
- Strong listening and data-entry skills.
- Ability to work in a **night shift (6:00 PM - 3:00 AM)** from office.
- Familiarity with CRM tools will be an added advantage.
- Target-driven, with a focus on accuracy and compliance.

**Job Types**: Full-time, Permanent

Pay: ₹15,785.22 - ₹30,284.83 per month

**Benefits**:

- Provident Fund

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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