IT Automation

2 weeks ago

Kanpur District Uttar Pradesh, India Aviyana venture Full time

**Position**: Senior Manager - IT Infrastructure & Automation
**Location-** Kanpur
**Reports to**: VP - Operations and Alumni Relations

**Role Overview**:
Lead digital transformation by managing IT infrastructure, automating processes, and driving CRM efficiency. Key focus on Zoho CRM (workflow integration & automation), IT policy creation, and team leadership.

**Key Responsibilities**:

- Develop IT strategy, SOPs, and governance frameworks
- Manage and customize Zoho CRM; ensure seamless integration
- Oversee IT infrastructure, cybersecurity, and system upgrades
- Automate workflows to improve operational efficiency
- Represent IT in leadership meetings and cross-functional forums
- Lead and mentor IT team
- Supervise website/app updates and vendor coordination

**Requirements**:

- Bachelor’s/Master’s in IT or related field
- 8-10 years’ experience; 3+ in leadership roles
- Must have hands-on Zoho CRM expertise
- Strong communication, leadership, and strategic thinking skills
- Preferred: Zoho CRM Cert., ITIL, PMP

**Job Types**: Full-time, Permanent

Pay: Up to ₹125,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

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