Receptionist/administrator

2 days ago


Goregaon Mumbai Maharashtra, India Sheer Creations Full time

**About Us**

Our healthcare center provides a wide range of wellness services, including physiotherapy, diet and nutrition consulting, mental health support, physiology, yoga, and pilates. We aim to create a welcoming and professional environment where clients can achieve their health and wellness goals.

**Key Responsibilities**
- **Front Desk Operations**:

- Welcome and greet clients warmly in Hindi and English.
- Manage client check-ins and appointments efficiently using scheduling software.
- Address client queries regarding services, schedules, and payments.
- Maintain a clean and organized reception area.
- **Administrative Support**:

- Maintain client records and update them as required.
- Prepare daily reports using MS Excel and other basic computer tools.
- Coordinate with therapists and staff to ensure smooth operations.
- **Social Media & Marketing**:

- Create and post engaging content on social media platforms to promote the center’s services.
- Respond to inquiries and comments on social media in a timely manner.
- Monitor trends and suggest ideas to enhance the center's online presence.
- **Client Relationship Management**:

- Ensure clients feel comfortable and supported throughout their visit.
- Gather feedback to improve services and client satisfaction.

**Skills & Qualifications**
- Proficiency in **Hindi** and **English** (spoken and written).
- Familiarity with social media platforms like Instagram, Facebook, and WhatsApp for business promotion.
- Excellent communication and interpersonal skills.
- Organizational skills with attention to detail.
- Ability to multitask and handle pressure in a fast-paced environment.

**Preferred Experience**
- 1-2 years of experience in a similar role, preferably in a healthcare or wellness center.
- Basic knowledge of healthcare services like physiotherapy, yoga, and nutrition is a plus.

**What We Offer**
- Competitive salary.
- A positive and supportive work environment.
- Opportunities for skill development and growth.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift

Work Location: In person

Expected Start Date: 31/01/2025



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